What is a Mediator?
A Mediator is a trusted person who can assist you with your trades. They will hold your forum gold or items until the trade is done.
Always call a Mediator for your trades. This is the only way to do a 100% safe trade.
How to request a Mediator
Make a trade topic and make sure that both of you replied in the topic so that the Mediator can see what the agreed trade is. When that is done, use the Request Mediator button located at the top of your topic as shown in the screenshot below:
What happens after the button was pushed?
Wait for a Mediator to contact you via PM. The Mediator will send you a PM asking for your account, character name and the realm the trade will be made on. After this information was sent, the Mediator will send you final instructions on how to complete the trade safely.
How does a mediation work?
Follow the Mediator's instructions. You will be requested to give the items / forum gold to the Mediator who will then finish the exchange.
Mediators will always contact you via PM on d2jsp. If someone contacts you on battle.net and hesitates to send you a PM, do not continue the trade.
To avoid misunderstandings, it is very important that you follow the Mediator's instructions and that only 3 people are present in game: the Mediator, the seller and the buyer.
Recommendations for safe trading: