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Live Streams FAQ
Translations:
Stream FAQ

General Questions
  1. What are Live Streams?
  2. How do I purchase a Live Stream slot?
  3. What does verified mean?
  4. How much does stream verification cost?
  5. I have purchased stream verification but I don't know where input the verification code.
  6. I can't find my stream in the index, help!
  7. How do I hide my stream from the index?
  8. Can I add a Twitch.TV chat to my stream?
  9. What is sponsorship?
  10. What are the costs?
Stream Troubleshooting
  1. My stream is online, but the d2jsp stream index has me shown as offline, help!
  2. I have updated my stream title for verification, but it isn't working!
Content Questions
  1. Can I stream anything on here?
  2. Someone is streaming content that violates the community rules, how do I report them?
General Questions

What are the Live Streams?
Live Streams are an index of user submitted Twitch.TV streams.

How do I purchase a Live Stream slot?
To purchase a stream, visit the Live Streams page and click the "Add New Stream" button in the top right corner, or click here. Currently the only supported stream provider is Twitch.TV so you are required to have a Twitch.TV account. In the "Stream Username" field input your Twitch.TV username (ex; Twitch.TV/username), then click "Preview Stream". Once your stream loads, you can input your gold password and purchase your stream slot.

What is stream verification?
Stream verification confirms the connection between the Twitch.TV account and the d2jsp account. Meaning, the individual who owns the Twitch.TV account has agreed to link it with a d2jsp account.

How much does stream verification cost?
Stream verification costs 250 FG. Once purchased and verification is complete your account will be credited with 250 FG worth of sponsor time.

I have purchased stream verification but I don't know where input the verification code.
Once you purchase stream verification you will have to turn your Twitch.TV stream online and add the d2jsp verification code to your stream title. To do this log into your Twitch.TV account and navigate to your stream dashboard, or click here: http://www.twitch.tv/broadcast/dashboards . Input your d2jsp verification code in the box under the text "Title this broadcast", then click "Update". Please allow up to 10 minutes for the title to update.

What is sponsored time?
Sponsored time is the sorting method of streams in the stream index on d2jsp. The higher your sponsored time, the higher you will be in index relative to other streamers. Sponsored time can be purchased by visiting your own stream and using the "Sponsor this Stream" box in the bottom right corner. You will receive 10% of all sponsored donations given to your stream. If you pay FG towards your own stream, you will instead get 10% bonus time, rather than 10% FG back.

I can't find my stream in the index, help!
In order to locate your stream, navigate to the main stream index, or click here. Then at the top under the d2jsp header, click the "View My Streams" link at the top.

How do I hide my stream from the index?
To hide your stream from the index navigate to your "Manage Stream" page and uncheck the "Stream Visible" box, then click the "Save Stream Settings" button.

Can I add a Twitch.TV chat to my stream?
Yes. Once you purchase your stream slot you can add a Twitch.TV chat for 500 FG.

What are the costs?
250fg to purchase the Live Stream *
250fg to verify your stream, and accept sponsor donations
500fg to attach the twitch.tv Chat
* Streams will not be removed when you go offline.


Stream Troubleshooting

My stream is online, but the d2jsp stream index has me shown as offline, help!
The d2jsp stream index fetches stream information from the Twitch.TV API, there is a slight delay between updates, please allow up to 30 seconds for your stream to appear in the index. If after 30 seconds it still fails to appear in the stream index it is most likely due to a privacy setting with your Twitch.TV account. To check if you have privacy enabled, visit Twitch.TV and navigate to your Account Settings -> Privacy, or click http://www.twitch.tv/settings/privacy. The top setting is called "Directory Inclusion", ensure that it is unchecked. If your stream still fails to appear in the stream index, please contact a d2jsp staff member for further assistance.

I have updated my stream title for verification, but it isn't changing!
Please allow upwards of 10 minutes from the time you changed your title on your Twitch.TV dashboard, also ensure that your stream is online, offline stream titles will not be updated.

Content Questions

Can I stream anything on here?
No. The content of your stream must follow our community rules, any stream that violates our community rules will be revoked without warning and your access to streams may be suspended. If you are ever unsure, you can contact a d2jsp staff member for review and confirmation.

Someone is streaming content that violates the community rules, how do I report them?
If you witness a user streaming content that violates our community rules please send a PM to a Moderator with a d2jsp stream link and an explanation of what you witnessed. We appreciate your assistance in helping us keep the stream index free of any problem users. Thank you!
Last Edited by njaguar
on Nov 27 2015 08:24am  
Created by njaguar
on Feb 16 2013 07:02am