I Need Help With D2, Can't Log On Battle.net - Topic

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Dec 11 2020 07:16pm

When you re-install, do you completely wipe your drives of anything d2 related after you uninstall? Sometimes it leaves things behind and basically nulls the uninstall because you're not really changing anything. you can try that.

You can also try this; https://forums.d2jsp.org/topic.php?t=60877003

Even though it's a different issue it might help you, since it seems you've tried basically everything else

kyl

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#22

Dec 11 2020 07:34pm

Quote (FrancoisG @ Dec 11 2020 08:07pm)

This is stupid, I can't even send an e-mail to blizzard, they keep asking for a traceroute and diagnostic files or they wont let me send an e-mail to the support team

If I lose my accounts this will be the last time I will play any blizzard game. Been paying for d2 and wow for a few years now.

This is ridiculous they don't seem to want to help there customers.

If this problem is not solved I will lose 60k-80k fg worth of gear...

just create a ticket, don't try to email them. the ticket system works fine if you follow direction

FrancoisG

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#23

Dec 11 2020 08:34pm

blizzard is now complete trash, they clearly don't want to help there customers. Can't send an e-mail to the support team, and now I can't even find where I can open a ticket

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