Quote (xXBelakorXx @ Sep 29 2019 12:36pm)

What is your version d2 number in the left down corner?

https://i.imgur.com/M2hI7Ov.png

Do you have the possibility to start diablo 2 from an other Ip adress? (for example with a smartphone hotspot and connect to your d2 pc wireless to your smartphones internet? (to check if there are problems with your internet provider of your main internet)

Quote (cranium-sf @ 29 Sep 2019 12:56)

thats the patch installed . cannot play d2 in any other way then my main computer i'm afraid , and he 's stuck on cable network .
But everything else works perfect so would be strange if it where connection issues

anyway i ordered a ticket in bliz support , shut get answere within 24 hours , just hope none of my chars got expired by now as there where a few i needed to revive asap .

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My name is Game Master Melskaos, and I have been able to have a look into your ticket about the Diablo II restrictions you're experiencing.

Thank you for getting in touch with us, and I'm sorry for the trouble that this is causing you but I am afraid that you must wait for the restriction to end or acquire new IP address. Customer Support cannot remove temporary restrictions for any reason or help with acquiring a new IP address.

I am sorry that this isn't the answer you were hoping for, but further information can be found in this thread

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Hey , You guys told me its a tempary ban between 25h and 14 days , the 14 days are past now and stil unable to connect .
I'm reamy furious about how you treath your loyal fanbase .
I've been playing almost exclusivly blizzardgames for the last 20 years ( d2/d3/heartstone / overwatch), I never even considered to use any hacks/progs /botting or anything of that kinds as i'm 100% against the use of these .
Yet you guys tought it was in place to ban me from servers?.
I am realy dissapointed in your services , ~a year back i also lost ~5 characters from my diablo 2 accs that where simply gone ;not even expired just deleted ( and yes i know its not som1 else who deleted them cuz luckely my most expansive characters where stil on these accs unharmed. also no1else had acces )
And now this? are you on a mission to betrail your loyal costomer base or does this al happen by coincidence ?

And dont come with that bs again that theres nothing you can do , if a ban can be placed it can be removed aswel with a LITLE bit of effort , if thats not to mutch to ask in return for playing your games for so long and spending a good amount of money in them .

Also i am a gamer not a computer tech , i have no idea how to change ip and mather of fact i dont realy want to look into it how it is possible to do so cuz the blame of this situation is entirely on blizzard .

Looking forward for a helpful reply ( for once ) .

Quote (cranium-sf @ 6 Oct 2019 11:26)

and there go's my patience with bliz support, send them this verry polite reply as they refuse to help out :

Bliz helpful reply :


Myreply :