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Jul 1 2017 03:38pm
this link is a thread created by Balakai. it gives clarification to who you need to contact, when you do.
http://forums.d2jsp.org/topic.php?t=16120361&f=34

when trying to contact the jsp team in the past, i've had troubles deciphering who i need to contact in some sub-forums. i.e. d2jsp Forums > Diablo II > Trading Grounds > Softcore - USEAST Trading https://forums.d2jsp.org/forum.php?f=53 .
the only button you can click to find the sub-forum trade moderators, is "Trading Grounds >" https://forums.d2jsp.org/forum.php?f=51 , to see the link that shows you what users lead that sub-forum.
it just seems a bit hidden and nonsensical to think of going back to parented sub-forums to find this link.

if it was stickied on each trade thread or just easier viewable in any way, i think it would give normal users more confidence on what to do and who to talk to. i also believe this would lower the number of pm's to the incorrect staff members. saving time on both staff and user end, and help quicker deal with issues.

this is the sub-forum trade moderator list i have been speaking of in my above example. https://forums.d2jsp.org/staff.php?g=25 if anyone was curious.

give me your thoughts
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Jul 1 2017 03:51pm
Trading grounds go to trading staff others go to JMs, I think its simple enough.

Says who moderates the forum below each sub
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Jul 1 2017 04:02pm
Quote (Sire @ Jul 1 2017 04:51pm)
Trading grounds go to trading staff others go to JMs, I think its simple enough.

Says who moderates the forum below each sub


it does not show trade moderators though on main page, except under Scammer Accusations. it only shows below each sub through this page. "Trading Grounds >" https://forums.d2jsp.org/forum.php?f=51 . it's very rare to end up on this page as sub-forums are listed on main-page. and again, when you are on a trading sub-forum, it seems nonsensical to go to the parented sub-forum that is only a list of more sub-forums. it is in a way, going backwards.
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Jul 4 2017 09:02am
ideally, there would be something linked on each trade sub-forum to whoever is leading that particular sub-forum.

however it would even be nice just to have trade moderators linked to their sub-forums on the main-page. like every other sub-forum and their team leaders.
this is a simple picture showing the main-page and examples where Trade Moderator links should be listed.
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Jul 4 2017 09:12am
Voted No, it's not that hard to click on the "Trading Ground / Trading Market"

Quote (Sire @ 1 Jul 2017 22:51)
Trading grounds go to trading staff others go to JMs, I think its simple enough.

Says who moderates the forum below each sub


And this.

Quote (tagged4nothing @ 4 Jul 2017 16:18)
it's not, my point is...
who is going to bother looking there? we aren't born with that knowledge and few people browse where they aren't posting their threads in.
i'm truly baffled this time. it's like it's meant to be hidden?


As Sire already said.. Trading Ground go's to the Trading Staff ( Trade Assistent / Trading Moderators ) Discussion Subforums ( Junior Moderators )

It's just common knowledge..

This post was edited by Harv on Jul 4 2017 09:22am
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Jul 4 2017 09:18am
Quote (Harv @ Jul 4 2017 10:12am)
Voted No, it's not that hard to click on the "Trading Ground / Trading Market"



And this.


it's not, my point is...
who is going to bother looking there? we aren't born with that knowledge and few people browse where they aren't posting their threads in.
i'm truly baffled this time. it's like it's meant to be hidden?
Trade Moderator
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Jul 4 2017 11:00am
I always looked there and never thought about anything else.
Ofc if its urgent and non of the relevant staff is online, I will PM a Moderator.


voted no.
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Jul 4 2017 11:20am
I think it's a quality suggestions, just one that isn't necessary.

I don't mean to beat a dead horse, but the fairly simple concept is:
Trades take place --> Trade staff
Discussion --> Junior Mods

Few scenarios it goes to a moderator, but in the event that you message a TA/JM/TM, we (they) will make sure it gets handled :)
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Jul 4 2017 12:27pm
[x]Yes
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Jul 4 2017 07:18pm
i'm not trying to argue everyone's thoughts. however, it's not as common a knowledge as you would think.
you know it, so you assume everyone knows it. we stop that type of thinking at age 4.

Quote (Textbook @ Jul 4 2017 12:20pm)
I think it's a quality suggestions, just one that isn't necessary.

I don't mean to beat a dead horse, but the fairly simple concept is:
Trades take place --> Trade staff
Discussion --> Junior Mods

Few scenarios it goes to a moderator, but in the event that you message a TA/JM/TM, we (they) will make sure it gets handled :)


i've just went through this. pm'd a jr mod because they were listed under diablo 2 sub-forums on main page. and because i didn't notice anywhere else it listed. i pm'd the jr. mod... he told me to pm a trade moderator.
although not the hugest inconvenience, it was inconvenient.

just because you all know. doesn't mean it can't be clarified for others.
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