hey there, i‘d like to change my email and password, but forgot both.

i have an idea what email address may be linked to my account, and tried to reset my password, but i didn‘t receive any mail on that supposed address.
is there any way i can see the currently linked email address? i should have access to all email accounts i ever used, just need to know which one it is.

Hello! If you have access to all of the email, your best option would be to log into each of them and search “d2jsp” and it should come up with either forum gold purchases if you’ve ever done that, or the recovery email sent.

If none of that works, account recovery would be your best bet.
https://forums.d2jsp.org/topic.php?t=85837681&f=34

This post was edited by SERVPRO on Jan 29 2026 08:41am

Hi EhleZylinder, you can find a guide concerning how to do a proper account recovery right here: https://forums.d2jsp.org/topic.php?t=85837681.

The guide offers several options (such as logged in, logged out password reset or a gold password reset).

Here's a link to the recovery itself: https://forums.d2jsp.org/recovery.php?c=1, be sure to provide as detailed information as you can and try it again.

If your account recovery continues to fail after further retry, please refer to this post: https://forums.d2jsp.org/topic.php?t=85862050&f=34&p=574660030#p574660030.

This is the correct and only way, ensure you put as much information as possible. Please use this tool to recover the account: https://forums.d2jsp.org/recovery.php?c=1 If approved the email on your account will be switched to the address provided in the "What is a current working email address where you can be reached?" field.