d2jsp
Log InRegister
d2jsp Forums > d2jsp > General Help > The Automatic Recovery System Doesnt Help
Add Reply New Topic
Member
Posts: 151
Joined: Oct 2 2025
Gold: 596.00
Oct 6 2025 06:49am
Hello!
I have an old account from 2005 that I would like to use again. It has a small amount of forum gold, maybe around 220 gold. I still know the username and password, but I’ve forgotten the gold password.
I can also provide the old email address linked to the account, although that email no longer exists.
I just registered a new account so that I could write this message, because the automatic recovery system doesn’t really give any meaningful response.

The email address registered to that old account is so old that the email provider no longer exists (maffia@index.hu), so I can’t log in using it.
Could you please check what the issue might be? Because during login, it doesn’t let me access the account without the gold password.

Is it possible to request a new recovery process using a different email address?

Thank you very much for your help!
Member
Posts: 42,011
Joined: Aug 4 2014
Gold: 13.37
Oct 6 2025 07:14am
Only this way or try to pm Kevin.

https://forums.d2jsp.org/recovery.php

This guide offers several options (logged in, logged out password reset or a gold password reset).

https://forums.d2jsp.org/topic.php?t=85837681
Member
Posts: 8,589
Joined: Aug 15 2007
Gold: 125.12
Trader: Mediator
Oct 6 2025 09:37am
Hi

If you need to recover the account with a different email, please use this tool to recover the account: https://forums.d2jsp.org/recovery.php?c=1 If approved the email on your account will be switched to the address provided in the "What is a current working email address where you can be reached?" field.

This is not automated. If it is denied, either provide more (accurate) information, or see post #5 here --> https://forums.d2jsp.org/topic.php?t=85862050&f=34&p=574660030#p574660030

The recovery link is the only way to recover the account.
If you msg anyone individually they will not be able to help.

Senior Moderator
Posts: 36,515
Joined: Jul 12 2008
Gold: 16,100.00
Trader: Trusted
Oct 6 2025 10:28am
Keep in mind you do not need to make a second account (such as this) to obtain help, at the bottom of the page you can "Contact" the site administration to get help with these sorts of issues, or visit: https://forums.d2jsp.org/contact.php
Also, consider trying a recovery where you "Don't remember the registered email address" , as suggested by b99 here.
Go Back To General Help Topic List
Add Reply New Topic