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d2jsp Forums > d2jsp > General Help > This Account Cannot Be Recovered
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Member
Posts: 16
Joined: Jun 29 2024
Gold: 141.00
Jun 29 2024 10:15pm
hi guys,

i havent been here in a really long time and when i went to login it has 2 password fields to be filled in and i only know my password no clue what a gold password is.

so i tried to do account recovery and after filling it all out and reading that @hotmail accts have a issue with recovery i used just the gmail i have and no matter what i try it tells me that the account cant be recovered.

can anyone look into this issue for me seeing as i know i havent been banned or anything from here?

Thanks,
Drav
Trade Moderator
Posts: 14,202
Joined: Mar 11 2006
Gold: 1,000.00
Trader: Trusted
Jun 30 2024 12:29am
Quote (Dravicus2 @ Jun 30 2024 12:15am)
hi guys,

i havent been here in a really long time and when i went to login it has 2 password fields to be filled in and i only know my password no clue what a gold password is.

so i tried to do account recovery and after filling it all out and reading that @hotmail accts have a issue with recovery i used just the gmail i have and no matter what i try it tells me that the account cant be recovered.

can anyone look into this issue for me seeing as i know i havent been banned or anything from here?

Thanks,
Drav



Hi , you can find a guide concerning how to do a proper account recovery right here: https://forums.d2jsp.org/topic.php?t=85837681.
The guide offers several options (such as logged in, logged out password reset or a gold password reset).

Here's a link to the recovery itself: https://forums.d2jsp.org/recovery.php?c=1, be sure to provide as detailed information as you can and try it again.

If your account recovery continues to fail after further retry, please refer to this post: https://forums.d2jsp.org/topic.php?t=85862050&f=34&p=574660030#p574660030.

Accounts usually dont get deleted even if you havent logged after years, so I would try the above.
Member
Posts: 16
Joined: Jun 29 2024
Gold: 141.00
Jun 30 2024 03:22am
i tried everything and still it says cannot be recovered. any chance someone can check its status for me?
Moderator
Posts: 43,519
Joined: Aug 21 2006
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Jun 30 2024 04:40am
Quote (Dravicus2 @ 30 Jun 2024 11:22)
i tried everything and still it says cannot be recovered. any chance someone can check its status for me?


Hi , please refer to post #2 by as it contains the correct answer with links to all the guides you need. Concerning account recovery itself, there is no such thing as "checking the status" for users, as each recovery is manually and individually reviewed.
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