ROFL EVERYONE READ THIS
EA AND SOME DUDE TALKIN ABOUT DX11
BUT I GUESS A PATCH IS COMING
KIETH: Hi, my name is KIETH. How may I help you?
2288639830: Hi I was wondering where I enable DX 11 for crysis 2
KIETH: You want to install direct x 11?
2288639830: no
2288639830: ENABLE
KIETH: In order to best troubleshoot your issue, I would need to take a look at your system information.
To provide me your system information, you would need to run “Directx Diagnostic tool” by following the below given steps: -
• Go to Start Menu
• In the “Search programs and files” box, type “dxdiag” and press enter.
• Click the "Save All Information" button on the first screen of the application.
• Then on top of the "Save As" box that pops up, select Desktop (if it's not set to save there already), then click Save.
• Find the file "DxDiag" on your desktop and double click on it.
• Once you have saved the file, click on the “Attach File” link and send the file to me.
2288639830: doing it now, you're a computer program aren't you
2288639830: i want a real person
KIETH: yes
KIETH: I am a real person
2288639830: well good
2288639830: one minute then
KIETH: But for not taking too much of your precious time
KIETH: I have to paste script
2288639830: understood
File attachment upload has started.
The file DxDiag.txt (27.85KB) was received.
2288639830: then why don't you understand I dont want to install dx11
2288639830: It is installed
KIETH: Thank you for information provided, could you please wait for a moment while, I am looking on your issue ?
KIETH: Let me check it
2288639830: I want to enable it in crysis 2's settings
KIETH: I have checked you have already direct x 11 installed and enabled in your PC
KIETH: You need not to enable it
2288639830: this isn't about dx11
2288639830: it's about crysis 2
KIETH: It will be automatically obtained in the gme
KIETH: Yes the crysis 2
2288639830: then where is the settings to do so
2288639830: it's running dx9
KIETH: The game will automatically obtain it
2288639830: is that the "official" way of saying we're not supporting the dx11 we promised you?
KIETH: You have direct X 11 installed how can it will shoe direct x 9
2288639830: automatically obtain is bullcrap
KIETH: show*
2288639830: I can run games in DX9
2288639830: otherwise old games wouldn't work
2288639830: or when I right click crysis one exe I can choose DX9 or DX10
KIETH: ok
2288639830: yes
KIETH: But for crysis 2 you need not to enable it
2288639830: so you're telling me it uses dx11?
KIETH: Is your game not running fine
KIETH: Yes
KIETH: It uses direct X 11
2288639830: then you sir do not know your own product
KIETH: Because it is pre activated in your PC
2288639830: nvidia removed dx11 from a feature of crysis 2
2288639830: do you even play computer games or is this what you've been told to tell all the frustrated crysis 2 owners
KIETH: I am still not getting why you are frustated
KIETH: ?
KIETH: And what you exactly want?
2288639830: it does NOT run DX11
2288639830: I want to know what happened to DX11
KIETH: Ok
KIETH: This is PC Minimum System Requirements
Operating system: Windows XP, Vista or Windows 7, with the latest Service Pack
Processor: Intel Core 2 Duo at 2Ghz, or AMD Athlon 64 x2 2Ghz, or better
Memory: 2Gb (Vista requires 3Gb)
Hard disk space: 9Gb
Video: NVidia 8800GT with 512Mb RAM, ATI 3850HD with 512Mb RAM, or better
Sound: DirectX Compatible Sound Card
DirectX®: 9.0c
Controller support? Microsoft Xbox360 Controller for Windows
Any special multiplayer requirements? Internet Connection Required
Internet connection also required for a one-time authorization when the game installed/first run.
2288639830: how the heck is that supposed to help me?
2288639830: I have dual 580 oc'd and liquid cooled for crying out loud
2288639830: I don't neeed minimum specs
2288639830: I have triple the power of the minimum
2288639830: do you have a manager that will know what I'm asking?
KIETH: I'm forwarding your issue to our senior support they will contact you through email system. Your patience is highly appreciated.
2288639830: no email
2288639830: dang it I'm here on chat
2288639830: they can chat as well
KIETH: They will response you through Email
2288639830: no
2288639830: then find another sap like you free for chat
2288639830: I waited for answers and I'd like to get them
KIETH: Sorry?
2288639830: I'm not concerned with your inadequacies as a tech. I'm concerned with being sold a mis-advertised product and having no way of being refunded or compensated.
2288639830: EA, crytek, and nvidia all bragged to death the DX11 wonder that was crysis 2 and it doesn't exist
EA Support has joined the chat.
EA Support: Hello there, This is Ken. Supervisor on Floor, may I have your first name please?
2288639830: !@#$!@
EA Support: Hello !@#!@#!, how you doing today?
2288639830: Dandy as it is nearly one in the morning here
EA Support: ok, Its really late then. Now how can I help you out. I was going through the chat transcript but well it was confusing. So let me know what you looking for and Let me answer to the point.
2288639830: I want to know why Crysis 2 does not support DX11 as was touted by the marketing campaign.
EA Support: As of now its not and I don't have an tentative date for you when the Patch will be released; so that Crysis 2 will make use of DX11.
2288639830: so why did kieth so adamantly inform me that it was "automatically" enabled?
2288639830: is that line of crap fed to people who don't have a clue how pc's work?
2288639830: How come you can confirm a patch that supports DX11 but crytek and nvidia and ea won't utter a word
EA Support: Please accept my apologies for the wrong information from Kieth.
2288639830: it's a pretty basic concept I don't know how you can use reps that think DX11 just magically appears
EA Support: I'm not in a state to confirm about the patch but there will be an official statement out there soon.
2288639830: It's like saying a GPS can read your mind and knows where you're going without you inputting it.
2288639830: So you can't "confirm" the patch but can you "confirm" the statement that can "confirm" the patch?
EA Support: Yep official statement will be out but again I won't be able to provide any ETA?
2288639830: and will official statement "confirm" dx11 patch?
EA Support: disregard the "?" sign at the end of the sentence.
2288639830: it's ok I realize you're not sure how to word things to dance the dance being forced upon you by the rich running this industry into a money press and destroying what used to be a creative industry
EA Support: I won't be able to comment on that, as many are still on XP boxes. So if the patch is out there MIGHT be an issue with the multiplayer too.
2288639830: XP boxes?
2288639830: windows XP? and by box you mean computer?
EA Support: Xp based Pcs
EA Support: Sorry about that.
2288639830: So why not make identical to crysis 1 where you merely chose what version to run
2288639830: that way xp be unaffected
2288639830: pretty simple considering the millions of dollars of funding that is put a game like this
2288639830: are you saying the patch is ready for launch but it's conflicting with XP based computers?
EA Support: I can understand that, but I have no clue as to what the development team might be thinking about that.
2288639830: then is there a "building" manager that would?
EA Support: I'm not saying that patch is ready coz I don't have any official insider information on that too.
2288639830: then why won't they tell the public, "hey we screwed up but it's coming"
EA Support: !@#@#%@, our PR team will be making an statement soon but not sure when?
2288639830: using my doesn't make it more powerful Ken
2288639830: my name*
EA Support: I was just letting you know. So is there anything else I can do for you today?
2288639830: nothing more than the nothing you have done
EA Support: Thank you for contacting EA support.
KIETH has disconnected.