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d2jsp Forums > d2jsp > General Help > Access Denied?
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Member
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Sep 30 2022 01:39pm
I am able to log on to d2jsp while on my cellular network, but using the wifi from my house I receive the message “Access Denied”, and can’t log in or even see the site. Why, and how do I fix this…? Thanks.
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Sep 30 2022 01:40pm
Do you use a VPN?

/e VPNs are blocked by d2jsp, iirc.

This post was edited by Cersei on Sep 30 2022 01:40pm
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Sep 30 2022 01:41pm
You have VPN active on the home network?
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Sep 30 2022 01:42pm
Quote (Cersei @ Sep 30 2022 01:40pm)
Do you use a VPN?

/e VPNs are blocked by d2jsp, iirc.



I have one, but it’s always turned off for jsp of course. If I had it on accidentally when I logged on, I guess that would explain it? It’s off now but I get the same access denied message.
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Sep 30 2022 01:43pm
Quote (StayPositive @ Sep 30 2022 03:42pm)
I have one, but it’s always turned off for jsp of course. If I had it on accidentally when I logged on, I guess that would explain it? It’s off now but I get the same access denied message.


I would assume you've been blocked for a period of time on that network, try again after 24 hours or something?
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Sep 30 2022 01:43pm
Quote (Cersei @ Sep 30 2022 01:43pm)
I would assume you've been blocked for a period of time on that network, try again after 24 hours or something?



Alright sounds good ty
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Sep 30 2022 01:49pm
Quote (StayPositive @ Sep 30 2022 12:43pm)
Alright sounds good ty


Quote (Cersei @ Sep 30 2022 12:43pm)
I would assume you've been blocked for a period of time on that network, try again after 24 hours or something?


doesnt work like that usually, If you have a vpn on you get an error, but as soon as you turn it off you regain access.
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Sep 30 2022 03:40pm
Reset your modem and router. If you can get to the website on your phone or tablet's mobile data network but not your home network, try restarting your wireless router and/or modem. Traffic to or from a certain website may be getting tripped up by your modem or router.
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Sep 30 2022 03:59pm
Quote (a_hotter_otter @ Sep 30 2022 01:49pm)
doesnt work like that usually, If you have a vpn on you get an error, but as soon as you turn it off you regain access.


Quote (Vibrations @ Sep 30 2022 03:40pm)
Reset your modem and router. If you can get to the website on your phone or tablet's mobile data network but not your home network, try restarting your wireless router and/or modem. Traffic to or from a certain website may be getting tripped up by your modem or router.



Thanks! Works again. Cheers.
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Sep 30 2022 04:08pm
Quote (StayPositive @ Sep 30 2022 03:59pm)
Thanks! Works again. Cheers.


No worries,

Anything else pops up fire me a PM.
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