Quote (Cascadian @ 14 Mar 2022 18:10)
This is how email functions in modern mail applications including gmail, outlook.com and outlook desktop application. While you may have an alert, or a toast that is closeable, you would still have the email client itself showing an unread item in the UX. Voted yes, this is how I would have expected the indication/count of messages to display.
Might be different for the super users, or d2jsp staff that get 1000 messages a week, but 100% agree this was my expectations.
Thank you for the vote and eloquently put explanation.