I sent this msg to some mods

Ok so I got this msg 47 days ago…

4 Aug 2021 17:18
Your case has been moved to the Unlock Review queue. Please allow up to a few weeks for your case to be reviewed.

Please do not message the staff, as they will be unable to assist further with this issue, and it will not speed up this process.

Thanks for your patience and cooperation!
Mark Unread Delete


I was got msg a min apart from this one that my case was resolved, but I I got this same msg again yesterday, as above yesterday? I thought everything is resolved and I’m waiting be unlocked 47 days ago? I got msg saying everything was resolved right after I got this message, now I’m just now being move to unlock review queue yesterday?! Just trying understand where I’m at? Am I in unlock review ?…or am I going wait another month and get this msg again? Other mods “were confident” I be unlocked and ready to go by d2r. I know it said nothing will speed anything up but just trying figure out where I am? This was resolved 47 days ago via msg and right after got msg saying I’m moved as I copy and pasted it above , now I got same msg again yesterday with couple week time frame? I made mistake and I understand and I’m losing my fg, and think I paid for my mistake long enough. I just want be able play d2r with my jsp account plz. Any update be appreciated as what’s going on.

Thank you

Your best bet would be to post here : https://forums.d2jsp.org/forum.php?f=293

Post #2 is correct.

Well I’m not a scammer, that isn’t reason I’m locked and like I said I got a msg that my case been resolved 47 days ago. My confusion is a min apart I got msg saying what I copy and pasted, that I’m being moved to review but then I get exact same msg yesterday…

I understand that, but that section is the "Why am I locked" section. So anyone that is locked and seeking answer should post here.

Well I know why I’m locked. I’m confused about the where I am in the process of getting unlocked but think I figured it out…

4 Aug 2021 17:30
This notification is to inform you that your lock issue has been marked as repaid/resolved. In approximately 47 day(s), your account will be moved to an Unlock Review queue to be reviewed. You will receive another notice when that occurs. Please do not message the staff asking for updates, as there will be none until this occurs.

In the meantime, do not create any new accounts. If you have not already done so, make sure that you have reported any and all other accounts that are yours. Failure to do so may result in delays or rejection of your unlock request. Please also note that upon approval of this unlock request, all of your Forum Gold will be removed. This is not optional or negotiable, and is part of the unlock process.

Thank you for getting this resolved and your patience, and we hope to see you rejoin our community soon!


It appears I shouldn’t of got msg about being moved to unlock review with this one cause this one says in 47 days I’ll be moved there. So i dont know if there was mistake or what. I just want make sure I’m actually moved there and being reviewed.

Please follow the instructions in Post #2.

i would suggest being patient as the pm you recieved does warn you of a waiting period of an approximate time.

if you seek further answers i would suggest posting in the link provided above as your repay moderator would be able to assist you there

..but I know why I’m locked and my case is resolved. That’s for stuff like “why am I locked” and “ how get unlocked”. I’m just waiting be unlocked. I think this falls under general questions. If it doesn’t, sorry don’t feel like typing it all again

violentjinsane,
Staff can assist when they have the time to do so in the sub-forum link provided in post #2. Please do follow post #2 and Mods will assist you.

This post was edited by Kyhle on Sep 21 2021 10:24pm