Quote (Property_Damage @ Jul 26 2020 09:14pm)

I asked this in General Help and it was recommended i post it here, so here i am..copied and pasted ;)

About 4 years ago now i decided to stop renting a modem from my cable provider and so i bought my own. Yesterday from out of nowhere my internet just stops working. We call the cable provider they do a reset on their end and have me do a reset on my end. Problem NOT solved. They couldnt detect our networks signal. So i schedule an appointment and have them come out here for the next day..but not even 20minutes my girlfriend decides to unplug everything and replug it all back in, she claims shes fixed it and yes, the internet is back up. So i cancel the appointment with the technician. Not even 24 hours later the problem persists. So she unplugs everything for a minute or so and plugs it back But this time it doesnt come back on. Im guessing my router is dead. What are your thoughts? My devices can see my networks, i have 2, its a dual band router..but nothing can actually be on the network if that makes any sense

Quote (Jcub @ Jul 27 2020 12:09am)

Hi Property_Damage!
If you answer the below questions it may help understand where the issue is coming from.
Are you able to log into your router?
If you use a wired connection, are you able to connect to the internet?
Have you tried renewing your IP address?
Are you using a router/modem combo or a separate router and modem?
What lights are solid, flashing, or off on the front of your router?

Quote (Superman @ Jul 27 2020 04:58am)

Do you have this issue when you use the 5Ghz network?

Quote (Property_Damage @ Jul 27 2020 10:46am)

Both days my internet went down i didnt have much time to tinker with anything because i had to go to work shortly afterwards


I didnt try logging into my router via my laptop because i didnt think of it
I just immediately called my provider

My ps3, ps4 and smart tv are all hard wired to the router and were unsuccessful at connecting to the networks as they are already automatically connected

I havent renewed my ip address

Its a dual band router with 2.4 and 5ghz networks

Right now my internet is miraculously back on so all the neccessary lights are on



I wanna say yes but i cant be certain as i didnt fully check then


I had a reponse in the General Help section where a user had a similar issue when there was a heatwave going on, both days this happened to me the temperature outside was over 92 degrees, im starting to think this might be the case

Quote (Property_Damage @ 27 Jul 2020 18:46)

Both days my internet went down i didnt have much time to tinker with anything because i had to go to work shortly afterwards


I didnt try logging into my router via my laptop because i didnt think of it
I just immediately called my provider

My ps3, ps4 and smart tv are all hard wired to the router and were unsuccessful at connecting to the networks as they are already automatically connected

I havent renewed my ip address

Its a dual band router with 2.4 and 5ghz networks

Right now my internet is miraculously back on so all the neccessary lights are on



I wanna say yes but i cant be certain as i didnt fully check then


I had a reponse in the General Help section where a user had a similar issue when there was a heatwave going on, both days this happened to me the temperature outside was over 92 degrees, im starting to think this might be the case