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Mar 25 2020 07:29am
Laptop acer window 10.
I would like to have opinion about what can be the problem.
Sorry if my english isn't really clear lol
It happen to me since a while , at any moment it can work perfectly for like 2 - 3 days and crashes at any various and any programs.
Sometimes it crash few time in few hours and need reboot by press the power button no other way it don't respond anymore.
Someone have a idea? :D
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Mar 25 2020 08:40am
Have you checked your temperatures? If CPU heats too much it auto-shuts down to prevent damages.
If your laptop is at least 1 year old you may need to perform some maintenance/cleaning.
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Mar 25 2020 08:59am
Quote (Darkal @ Mar 25 2020 03:40pm)
Have you checked your temperatures? If CPU heats too much it auto-shuts down to prevent damages.
If your laptop is at least 1 year old you may need to perform some maintenance/cleaning.


I will check the temperature of all the computer.
But it just freeze the screen , the laptop continue to be on power just it don't respond anymore it's that.
Yes the laptop have almost 3 years. I do cleaning each week.
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Mar 25 2020 10:59am
What model and what OS?
Have you tried to factory reset the device?
Member
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Mar 26 2020 12:57am
Apparently the temperature are fine so it's not the problem.
I have change my internet debit adsl for the fiber does it can come from that?


Quote (King Atrhur @ Mar 25 2020 05:59pm)
What model and what OS?
Have you tried to factory reset the device?


Acer ES1-533
No i don't have tried , will think about doing it.

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Jun 23 2020 06:39pm
Quote (Amandine @ Mar 25 2020 09:29am)
Laptop acer window 10.
I would like to have opinion about what can be the problem.
Sorry if my english isn't really clear lol
It happen to me since a while , at any moment it can work perfectly for like 2 - 3 days and crashes at any various and any programs.
Sometimes it crash few time in few hours and need reboot by press the power button no other way it don't respond anymore.
Someone have a idea? :D


May be time to replace the HDD.
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