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Schlag96
#1 Feb 28 2020 01:51am
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Hey all,

I have recently started getting BSOD while playing Starcraft II

Only happens while playing SC@ so far.

Running win 7

Any way to figure out why exactly I'm crashing?
Ghot
#2 Feb 28 2020 10:12am
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Quote (Schlag96 @ Feb 28 2020 02:51am)
Hey all,

I have recently started getting BSOD while playing Starcraft II

Only happens while playing SC@ so far.

Running win 7

Any way to figure out why exactly I'm crashing?







When you get a BSOD you should see a stop code at the bottom left. Something like 0x0000005 or w/e. That would help us to help you.

Might also want to check the SCII forums, to see if others are getting the BSOD as well.



Generally with a game that generates a BSOD, (especially only one game) it's the game itself, and sometimes the vid card driver.



Do you play any other similar games, and do THEY generate a BSOD?

King Atrhur
#3 Feb 28 2020 11:19am
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download and run blue screen viewer.
enlarge it to full screen.
select each entry in top window and screen shot it for us.
last 3-5 entries should suffice.
Schlag96
#4 Mar 5 2020 11:05pm
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Quote (King Atrhur @ 28 Feb 2020 09:19)
download and run blue screen viewer.
enlarge it to full screen.
select each entry in top window and screen shot it for us.
last 3-5 entries should suffice.

https://imgur.com/a/vUVJCzh
King Atrhur
#5 Mar 6 2020 10:49am
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Quote (Schlag96 @ Mar 6 2020 12:05am)


Looks to be faulty drivers/software or failing hardware more so the latter tbh.
disk.sys can be a few things buts its generally failing ram/disk/broken ntfs file system.

I'd personally fresh install windows and manually update all drivers. fastest way to rule out all software.
After that I'd Test Ram/HD with memtestx86/hdtune if your issue continues.
With HDtune post a bench mark and a deep scan result. with memtext x86 you want 7x passes minimum.
errors in either means replace the item... you may get nor errors in hdtune but you need to post benchmark to be reviewed.

All the other errors are super generic and could be numerous things so I'm focused on the disk.exe one.
Most share the same advise anyways....
yupitsmeh
#6 Mar 6 2020 01:00pm
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Quote (King Atrhur @ Mar 6 2020 10:49am)
Looks to be faulty drivers/software or failing hardware more so the latter tbh.
disk.sys can be a few things buts its generally failing ram/disk/broken ntfs file system.

I'd personally fresh install windows and manually update all drivers. fastest way to rule out all software.
After that I'd Test Ram/HD with memtestx86/hdtune if your issue continues.
With HDtune post a bench mark and a deep scan result. with memtext x86 you want 7x passes minimum.
errors in either means replace the item... you may get nor errors in hdtune but you need to post benchmark to be reviewed.

All the other errors are super generic and could be numerous things so I'm focused on the disk.exe one.
Most share the same advise anyways....


this

might have corrupted nvidia drivers also looking at that 4th one with nvlddmkm

system specs plz
how full is your drive?


This post was edited by yupitsmeh on Mar 6 2020 01:02pm
Schlag96
#7 Mar 6 2020 08:19pm
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Quote (King Atrhur @ 6 Mar 2020 08:49)
Looks to be faulty drivers/software or failing hardware more so the latter tbh.
disk.sys can be a few things buts its generally failing ram/disk/broken ntfs file system.

I'd personally fresh install windows and manually update all drivers. fastest way to rule out all software.
After that I'd Test Ram/HD with memtestx86/hdtune if your issue continues.
With HDtune post a bench mark and a deep scan result. with memtext x86 you want 7x passes minimum.
errors in either means replace the item... you may get nor errors in hdtune but you need to post benchmark to be reviewed.

All the other errors are super generic and could be numerous things so I'm focused on the disk.exe one.
Most share the same advise anyways....

Now that you mention it, the second SSD I use for all my games sometimes isn't recognized, then after a restart it is.

I can easily switch it out and re-download my games as it's my gaming HD and not my main.

Also makes sense because it usually crashes while playing SC2 and I ran memtesk and had zero errors. And my nvidia are up to date.

Thanks all - I'll report back if the crashes stop with the new SSD

Quote (yupitsmeh @ 6 Mar 2020 11:00)
this

might have corrupted nvidia drivers also looking at that 4th one with nvlddmkm

system specs plz
how full is your drive?

It's a 512 about 3/4 full


This post was edited by Schlag96 on Mar 6 2020 08:21pm
Schlag96
#8 Mar 10 2020 10:30pm
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Replaced my second SSD and reinstalled SC2, crashed again playing SC2 just now. :/

*Note, I discovered that I had been playing SC2 off my main drive. Reinstalled on the new D: SSD

So, it has crashed on C: and on D: now.

Here are the blue screen viewer entries from today:

https://imgur.com/a/iuFpYpY

Running HDtestPro trial now. I have benchmarks for both drives - how do I do "deep scan"? I don't see that option

Benchmark on main hard drive:

https://imgur.com/a/SGWDQxq

Benchmark on D:

https://imgur.com/a/dLukAtU

This post was edited by Schlag96 on Mar 10 2020 10:35pm
Schlag96
#9 Mar 10 2020 11:01pm
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Error test was all green on the main drive.
King Atrhur
#10 Mar 10 2020 11:38pm
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"I'd personally fresh install windows and manually update all drivers. fastest way to rule out all software."

The reason I said this first is so you didn't waste money/time.

The wdc 500gb drive should be benched again, that dip should not happen.
I wonder if a services or application tried to access drive at that moment.
If it doesn't reappear then it means nothing if it does then there's something making it lose sudden performance.

The 3 BSOD's you displayed are related to video drivers. Since you obv want an easy way out....
Try going into safe mode and remove both amd and nvidia's drivers (requires 2 reboots).
Then installing the most current drivers for your card, if that doesn't help YOU NEED TO FORMAT.

This post was edited by King Atrhur on Mar 10 2020 11:40pm
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