So I'm having an issue trying to log in on my laptop. Im able to enter everything just fine on my phone but when I use my laptop it keeps saying security code incorrect... there is no difference between my phone or laptop on what is viewable accept it won't take the 6 digit security numbers... not a big deal because when I'm ingame I always use my phone for trades but just curious if anyone else has had this issue and how or if they corrected it. I already deleted all my porn sites 🤣 and cleared my history and disabled addons. Anyways it still won't let my log in and I'm 1000% sure everything I enter is correct. HELP!?!?

This post was edited by AplplayerIL on May 22 2019 03:41pm

Do you mean the captcha Code or your gold password?

Did you change your keyboard language on your laptop?
If you use special characters like ) in your password and the language in windows differs from your keyboard layout, they will be located differently

Captcha code... no matter how easy it's viewable it says invalid... I've been using my phone so it's really not disruptive but still annoying... when I'm ingame on my laptop I use my phone so I don't need to tab out. But I got a 6 year old daughter who loves to watch my phone... when she has my phone jsp is currently out of question... would be nice to log in on my laptop...

could you post a screenshot just of the captcha and what you are typing in for it?

Maybe we can see a mistake. If not, you should PM Kevin

Good luck

Does laptop have num lock on?