
When you get a chance, Check the Display ports & HDMI ports.
Make sure that your video card was installed correctly, there has been times where I open a new pre built computer out of the box, and video card installed wrong.
Which as you can see in the picture here, the Faceplate of the Graphics Card is somewhat being blocked by the metal of the computer case. which could prevent you from plugging your cables in all the way.
if this is your problem, its an easy fix, just unscrew the Guard holding the height of the card, gently wiggle it down, and put the screw back on tight.
This post was edited by conetopia on Oct 7 2025 01:18am