If you live in the US and have applied for a loan (auto, home, consolidating) in the last 5 years, we all get the same shit. It’s just a bunch of “you’ve been approved for X amount” or the classic “the IRS has your social and we’ll see you in court bitch”.
Same same
Tell them you did apply for a loan.
If you have a script log of the call I'll provide you with answers