Not sure if this is the place to post this but here it goes…

I just got a new PC and I’m trying to sign into JSP but I’ve apparently forgotten my password.

Idk if I should go through the account recover process again or if there’s a faster way to deal with this since I’m currently here logged in..

This guide offers several options besides a recovery (logged in, logged out password reset or a gold password reset)
https://forums.d2jsp.org/topic.php?t=85837681

Thanks for this…

I’ve followed the steps and managed to reset my password, however it still doesn’t work when I try to log in with my PC

I’ve tried repeating the process in case I somehow
Smooth brained my new passwords but it just says an email has already been sent.

I’ve tried everything linked in the email and still end up with the same results.


Not sure if it’s because I failed to log in a bunch of times resulting in a waiting period

This post was edited by Vados on May 17 2025 12:31pm

Well for the sake of discussion and problem solving I think I’ve figured out the problem.

My password contains a ?

When I try to type a ? On my pc I get a É

This is likely the problem and I’m trying to figure out how to change that…

Change the language on the PC so ? is ? when you type in the password.

Save the password in the browser and replace É with ? in the saved password.

Copy ? and paste it where it is required in the password.

Change the password so it does not contain ?.

Yea, you probably have a different language layout set.

After this, I'd suggest changing the style of your PW as well.