d2jsp
Log InRegister
d2jsp Forums > d2jsp > General Help > My Friends Locked Out Of His Account
Add Reply New Topic
Member
Posts: 474
Joined: Jul 22 2022
Gold: 0.00
May 5 2025 08:40pm
My buddy sinwizard has been locked out of his account with 5k fg for 15+ years! I wanna do my best to see if there's anyway we can prove he is the sinwizard in the profile. He's got proof if that's needed. Not sure what we can do. But I'd like to play Diablo 2 R with him and he wants to ball out with JSP. I'm not sure how he got locked out but something happened and they did some password reset and I'm not sure if he's got the associated email anymore.
Member
Posts: 61,714
Joined: Oct 13 2006
Gold: 565.00
May 5 2025 08:42pm
Member
Posts: 474
Joined: Jul 22 2022
Gold: 0.00
May 5 2025 08:45pm


He let his actual email expire from inactivity with Yahoo. So now the email associated to the JSP account doesn't exist anymore and the Yahoo Mail service gives him the option to create a new account. We gonna try that recovery thing tho
Member
Posts: 3,726
Joined: Jul 4 2018
Gold: 3,851.00
May 5 2025 09:04pm
He let his actual email expire from inactivity with Yahoo. So now the email associated to the JSP account doesn't exist anymore and the Yahoo Mail service gives him the option to create a new account. We gonna try that recovery thing tho


Creat the same yahoo account if possible. Some people have had success that way
Member
Posts: 8,589
Joined: Aug 15 2007
Gold: 125.12
Trader: Mediator
May 5 2025 09:29pm


Post # 2 is correct


The only way to recover an account is via the recovery tool, this is not an automatic system. Each is manually checked by admin.
Recovery tool --> https://forums.d2jsp.org/recovery.php?c=1 If approved the email on the account will be switched to the address provided in the "What is a current working email address where you can be reached?" field.
Go Back To General Help Topic List
Add Reply New Topic