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Jun 14 2011 06:47pm
why when I try to connect to start the game it say:
You do not have the autorization to play this game ( error #2002 )

Yes i'm runing it as an administrator
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Jun 14 2011 11:01pm
Set up a subscription.
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Jun 15 2011 06:14am
Quote (rifter390 @ Jun 15 2011 01:01am)
Set up a subscription.


Wrong.

Restart program and or computer. If that doesn't work something got jacked. uninstall and reinstall.
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Jun 15 2011 07:30am
Quote (HitManTM @ Jun 15 2011 08:14am)
Wrong.

Restart program and or computer. If that doesn't work something got jacked. uninstall and reinstall.


Why do I get the error message "You are not authorized to play" when I try and log in to RIFT?
The error messages "You are not authorized to play the game" and "You are not entitled to play the game", when trying to log in, could mean a few different things.

Typically the error message means that your account does not have the product registration key applied to it.

In order to get past this error you will need to redeem your registration key on the account management screen by clicking apply code. After you put the key in and click submit you will need to choose a subscription and complete purchase. You will thenbe able to lign and play.

STEAM users: If you have not received a pre-order key via email, you can find it by right-clicking RIFT in your STEAM client and selecting “View game CD key.” This is the code you want to enter on your Trion Account Management screen.

If you have successfully applied a registration code to your account and are still receiving this error message, please:
Log in to http://account.riftgame.com/ and click “Change password” from your “Manage account” screen.
Change your password and log out.
Log in again and click “Manage Games” to check the status of your pre-order entitlement (this has been known to fix Error 2002 on occasion).

Also free trial users will receive this error until you first activate the trial on your account. And also after the trial is up until you purchase and activate the game.

This post was edited by rifter390 on Jun 15 2011 07:36am
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Jun 15 2011 07:36am
Obviously its not a preorder issue because the game has been out but I would check your subscription and make sure everything looks good.
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Jun 15 2011 09:47am
You won this round rifter!

I've gotten this message a few times. I restart the program and/or computer and it goes away. So I don't think thats the problem always, Its just Trions way of saying idk. lol

If my plan of attack fails than I'd go with what rifter says.
Member
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Jun 15 2011 11:17am
Yeah man, reinstal the game then if it still don't work check your account info on the website... LOL You decide which would be faster to test first.

And hitman, I don't mind you. Glad to see someone else offering help.

This post was edited by rifter390 on Jun 15 2011 11:19am
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