I was banned, when I asked what did I do they said I gave misleading information in the help channel to people.

But i didnt

Ive asked them MANY times already what was exactly the misleading information they are talking about, and never could they answer me exaclty what it was.

But still they dont lift my ban and now they said none of my future petitions will recieve any answer as they already told me why I was banned (but never proved it, neither it is true what they say)


Is there anything I can do? Like personally call customer support (if theres any) about this or something?

You sir are done.

Did they tell you it was a perm ban?
3 day ban?
4?
week?
14 day?
Banned until their investigation is over?

First they said it was a light ban, never said anything about perman ban nor my ip is banned as I got more accounts.
Then when i complained they said it will not be lifted and remain banned.
Never said anything about perma ban neither they said anything when it will be lifted if ever.

The investigation is over as they closed 3 petitions already that I made about this.

Its really non sense, they ban me because of something that I didnt do

I would say you have lost the account.

CCP doesn't ban via IP, they ban via email. So as long as your account aren't all on the same email (or even if you didn't use another account to direct the related issue) you shouldn't lose another.

As for the reason, I have no idea. Although i know posting ~anything~ NOT related to helping (if even its something retardedly simple) in help channels is an offence. The degree I am uncertain of, but i suppose they can ban you if they feel its needed.

Just give it a couple of days to see to blow over. Maybe it is just a temp ban. I would try it in a week, month, and why not try at random times after that.

Sorry for your loss.

But on a side note, what was lost? What was the SP of the char, assets, liquid isk. It's always fun to know these details

Make a new petition but include that you want this escalated to a senior gm. Normal gms are usually fucking retarded.

hmmmm, I've been banned from the "help" channel on many occasions... lost an account over it not once. I would say you were scamming or baiting newbros. They don't ban for misleading info, only block single pilots from the channel.

Petition Body

Sent - 8/17/2012 2:03:00 PM
So can you please tell me where I said anything misleading?

> Subject: RE: GM banned me for no reason [20120816-2968430-1DE9CCB8]
> From: support@eveonline.com
> To: DFDFDFDFD@hotmail.com
> Date: Thu, 16 Aug 2012 23:08:20 +0000
>
> Petition: GM banned me for no reason
>
> You can follow up on your petition on:
>.asCBVDBCVBCX
>
>
>
> 2012.08.16 23:08:00 GM Pyro
> ------------------------------------------------------------------------
> Your last transgression was both misleading information and vulgarity directed at another player in one of the help channels. At this time, your account was discussed and it was decided to issue a permanent ban based on your previous incidents.
>
> Best regards,
> GM Pyro
> The EVE Online Customer Support Team
>
>
>
> 2012.08.16 22:54:00 GM Pyro
> ------------------------------------------------------------------------
> In the short time that you have been with us, you have had multiple incidents. These incidents have involved vulgarity, releasing personal information of another player, pornographic links, giving false/misleading information in the help channels as well as multiple reports of being off topic in the help channels. In light of these multiple infractions of the EULA, it has been decided that your account will remain banned indefinitely.
>
> Please let us know if you have any further questions regarding this matter with which we can assist you.
>
> Best regards,
> GM Pyro
> The EVE Online Customer Support Team
>
>
>
> 2012.08.16 19:28:00 GM Pyro
> ------------------------------------------------------------------------
> Hello,
>
> After investigating this matter further, we have decided to keep this account banned. This decision has been based on your continous disruptive behavior within the game since the account was created. If you have any other questions or problems, please let me know.
>
> Best regards,
> GM Pyro
> EVE Online Customer Support Team
>
>
>
> 2012.08.16 13:09:00 None
> ------------------------------------------------------------------------
> GM Ukelele banned me one time for misleading information in the help channel, I was 7 days banned, now he banned me once again for misleading information but I havent done such a thing since my first ban, he couldnt tell me what I said that led him to ban me, I think hes putting his own emotions in front of his "job".
>
> These are the 2 last emails from him:
> 2012.08.15 21:11:00 GM Ukulele
> ------------------------------------------------------------------------
> Your account has been suspended once more due to further reports of misleading information in the public Help channel. The issue is under review and we will contact you when a determination has been reached regarding the length of your ban.
>
> Best regards,
> GM Ukulele
> The EVE Online Customer Support Team
>
> 2012.08.16 12:05:00 GM Ukulele
> ------------------------------------------------------------------------
> After a review of your situation, it has been decided that this ban will remain in effect permanently due to your account history of repeat warnings and punitive actions including previous bans for similar behavior.
>
> Best regards,
> GM Ukulele
> The EVE Online Customer Support Team
>
>
> He first said it was in light, now he says its permanent.. clearly he doesnt know what hes doing, or just banning people for the hell of it? Simply because he doesnt like them?
>
> I really dont think this is very coherent from a GM. Or at least tell me the truth as to why he bans me, instead of just going around some weak excuses.
>
>
Hi,

You have repeatedly posted in the Help channels with false and misleading information, giving bad or completely incorrect 'advice' to new players and generally causing problems for other players. We will not tolerate this kind of behaviour from any player since it is a breach of the EULA section 6.C, as that relates to the Terms of Service item 16. You have been gagged, warned and banned on numerous occasions during your brief time playing the game and since you have chosen to ignore these warnings we have no choice but to permanently ban you from the game. We will not discuss this matter any further and this petition is now closed.

Regards,
GM Mehendri
EVE Online Customer Support


I NEVER did post anything misleading in the help channel, all Im trying to know is what did I post that was misleading but they DODGE that question as you can see, they dont answer me what I posted, all they keep saying is that I did it, which I didnt.

IS THIS REAL LIFE??

This post was edited by omghacks2 on Aug 23 2012 06:00pm

I didnt lose much as it was a new character, about 2-3bil and 5mil sp, and its not about what I lost that pisses me the most, its about the lack of integrity from their part. Banning people just because the GM doesnt like someone without a reason is not really the proper way to do businesses imo.

AT LEAST they wouldve come up with a valid reason that actually happened, not a made up lie and then avoiding to answer it.




This post was edited by omghacks2 on Aug 23 2012 06:03pm

permanent ban based on your previous incidents.


Whatever you did pushed your account over the top.

This must not have been your first offence of some sort.

kk

why u no post that in general help?