Quote (akiro_21 @ 17 Nov 2009 10:30)
just be patient it is only a temp ban
No it isn't.
The Sub-Password system enables you to increase your accounts protection by creating a four digit password for your character, equipment and storage. Enabling these passwords is optional, but will offer you increased peace of mind, because even if someone does gain access to your account they will be unable to access your precious equipment.
If a sub-password is incorrectly typed five times the account will be locked. A support ticket will then need to be sent to the 'Sub-Password Block" department, with proof that you are the owner. This is in place for your protection.
Unblocking an account that has been locked
Visit support.cabalonline.com
Click "Submit a New Ticket"
Select the "Sub-Password Blocks" department
Enter your GAME ID, Character name and Server
In the area to type comment, outline how your account became locked.