Quote (PlaaD @ 9 Sep 2011 10:53)
Du bör kunna få pengarna tillbaka så länge du inte har godkänt ett köp samt är över 18år, om något/båda av detta inte stämmer borde du kunna kontakta banken så ska de nog kunna bistå(så länge de inte fittar sig som vanligt)
dessa mail är vad jag har fått av företaget.
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Dear Erik Ching,
Thank you for your order!
Your order has been received and will be reviewed by a BMT Micro representative shortly.
This is simply an email confirming that your order was received properly and is in the first stages of being filled.
This does not mean that your payment has been processed or that your order has been approved.
If you placed your order using an anonymous email account such as hotmail.com your order will be reviewed
by a customer service representative prior to being completed.
There are several variables that affect how long it will take to complete your order. BMT Micro acts as a fulfillment service for hundreds of developers and each product is handled separately. If we are able to complete your purchase inhouse, you should expect to hear from us quickly. If an order must be completed by the developer or vendor for that product please allow up to 48 hours.
Other items that can affect the time it takes to complete your order are: payment verification and approval issues, incomplete address or phone information, etc. In all cases we will attempt to contact you one time to complete the order properly.
Feel free to email us at orders@bmtmicro.com for inquiries related to an order you have placed. We also welcome your suggestions on how we may better serve you.
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Dear Erik Ching,
We are unable to complete your order for:
Qty Product Description Price Discount Subtotal
1 59830000 NeoBot Elite Account + 6 months USD 24.95 USD 0.00 USD 24.95
During processing your order was queued for manual review by a customer service
representative and was declined. Reasons for declining an order most commonly
involve credit card and address issues that do not allow us to completely verify
the order. You may contact us via at orders@bmtmicro.com for more information.
Please note that your order was declined prior to the credit card charge being
completed. If an authorization was obtained during order processing the authorization
has been released by BMT Micro and the charge will automatically be removed by
your credit card issuer.
If you attempted to pay by Paypal no funds will be taken from your account.
Sincerely,
BMT Micro, Inc. Customer Support
har redan skickat ett mail, och undrar har fortfarande inte fått svar.
här är vad jag skrev btw.
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Hello, I would like to have my money back from the failed order that I just did. I didn't get the money back onto my card.
Please send them back manually or however you're supposed to do
here's my order number
hihi så dum är jag inte :$
Thanks on advantage.
/Erik Ching