Quote (AiNedeSpelCzech @ Jul 25 2016 08:45pm)
You have to be a pretty shitty and unempathetic person tbh.
Mind you, if they're shirty about it and try to get snarky about the company having fucked you or just straight up lie to you, then I think it's fine to unload after a bit of that, but just shouting at some rand who answers the phone coz you're mad at the company they work for makes you a pretty huge jerk.
I had a customer services job as a student and there was one time when a caller (who was a teacher asking why she hadn't been paid yet for marking) was so rude and condescending to me. I was very calm and didn't react but afterwards I wished that I had. This was a few years ago now
e/ what surprised me most was that it was a teacher. If she was like that to a child of mine, or even somebody else's, I'd verbal her to the ground!
This post was edited by dro94 on Jul 25 2016 01:59pm