Quote (Essick @ May 4 2016 02:52pm)
What drove you to quit?
Combination of 3 things primarily:
1) The huge economic dive our area has taken due to oil and my company not responding to it at all. Every day having to tell clients to go fuck themselves gets harder and harder.
2) Excessive tracking. Every single thing I do throughout the day im expected to go in and mark it down in a separate system so I can validate my job, basically. And then we're scored on a scale of 1-12 how well we're doing and blah blah blah. Not an environment I'm suited for. To me, I'm either doing my job or I'm not.
3) Shitty technology and service partners. Half of my day I'm fixing other people's mistakes or technology mistakes, because we're expected to solve client problems at first point of contact, and yet receiving no credit for the work because it's not a sales related activity. So I have 12 hours of work to do in an 8 hour day, on a good day; which then works against my earlier mentioned tracking metrics.
All in all the condescending environment and the lack of recognition and nothing ever being good enough was affecting my mental well being and I felt it was in my best interest to remove myself from it.