first email
hello there i am an old d2 player i like the game but it has many many bugs

well charger whenn running with charge is bugging and cant run need to press W for run
amazon bow when i am running and get hit from monsters cause of Avoid evade and Dodge skills it bugs and when i die my body drop at right corner and gold in other side
also full game bug.... when 8 people in game and then some of them leaving i got bug and i cant rejoin game says full but its not
also at baalthrone at wave 2 and same monsters like this from wave 2 when full party near them they dont give exp if they are 7 people near it gives but if 8 it not gives...
also many people using baalbots mfbots many hax and leechbots *** etc
you have to do something about this guys..... many people love this game and they quit it because of all those bugs and hax
so please do something and email me back with what you have to say about all this
First Reply
Hello,
Thank you for contacting Blizzard Technical Support my name is Cirilo.
While I thank you for diligently submitting this report, please understand Technical Support can only assist with technical issues such as game crashes, connection issues, graphical display issues, etc. We are unable to assist with game bugs or game mechanic-related issues. I will forward your report to the appropriate individuals; moreover, I cannot guarantee a response but I can assure you the report will be read and investigated.
Check our support website
http://www.blizzard.com/support for updated information regarding our games. You can also check our forums
http://forums.battle.net/ where you can discuss game issues with other users.
Thank you,
Cirilo
Blizzard Entertainment
Technical Support
www.blizzard.com/support
Second email
well cirilo my friend i hope you to forward this email and i hope also the technical supports to fix all those things
by the way where the Reset of ladder will be??
and the Second Reply is
Hello,
We do not currently have any news available on upcoming ladder resets, aside from what is posted on the websites. If and when a new reset is planned, full information will be posted on the appropriate pages:
Blizzard website - www.blizzard.com
Battle.net website - www.battle.net
Good luck on the ladder!
Thank you,
Cirilo
Blizzard Entertainment
Technical Support
www.blizzard.com/support
This post was edited by sector on May 27 2009 04:15pm