ty

I just spent 45min on the phone with Time Warner Tech support. They had a checklist of shit for me to check, even though I told them I troubleshot the damn thing already.

Apparently it doesn't matter that I'm an IT professional, they still need to treat me like I'm technologically retarded.

Edit: at the end of his checklist he's like "I've concluded that you need to do a modem swap." This after I tell him "the Ethernet portion of my modem is no longer functioning."

I hate tech support

This post was edited by Ryanrules on May 1 2014 09:28pm

Hell of a hockey game, Habs won in 2nd overtime
Work tomorrow, i'm off to bed, gnight

This post was edited by Garnier on May 1 2014 09:28pm

so bored, ready to go back to work on monday, i am going to miss my girl tho, i hope she thinks im worth waiting for

I'm tech support I work for Quickbooks Enterprise Solutions. Everyday I have IT "professionals" call in asking me to remote in and setup customers networks. I'm always like wtf, why are they paying you to call us for free support that they already have. Do it your damn selves

Well the way time warner works is that they tell you to reset the modem and if it doesn't work call them back to speak to a rep.

Little did I know that it would be tech support.

Apparently the only way that they will give me a new modem is by going through their checklist. I couldn't avoid tech support. They just assume that you don't know what you're talking about.

+1 fdf mule.

+1 fdf mule.

+1 fdf mule.

Time to eat something, ill be back in an hour.

I got a well at lvl 53 if anyone either want me to well any for u or join and well urself.