well
my friend ziMs_cooKies
http://forums.d2jsp.org/user.php?i=599070

here is a link to his jsp account

well, he has forget his password. well thats not the problem but if he wants recover his password he doesnt get a mail.
he tried it really often also send a mail to support but no answer
he also checked his junk mails

thanks for help.

are you sure its sending it to the right email address?
tell him to use this
http://forums.d2jsp.org/recovery.php
choose the first option to change his email and to recover his account
tell him to put as much information as he can

next time, post in general help

This post was edited by ShadowFiend on Sep 12 2011 02:21pm