d2jsp
Log InRegister
d2jsp Forums > d2jsp > Site Suggestions > Site Suggestions Archive > Forum Gold Purchase Link > Disclosure
Closed New Topic New Poll
Member
Posts: 512
Joined: Mar 26 2010
Gold: 0.47
Apr 5 2011 03:48am
Not to be rude, but it really agitates me as I'm sure it does others, when I purchase something that is supposed to be immediately delivered then receive a notice that it will probably take 24 hours to manually verify my account because it's my first purchase. The issue here is that I know the purchase is processed because I can see it in my online ledger already. This should be the first thing disclosed to anyone accessing the purchase forum gold link not a notice stating "Forum gold purchased from this link is delivered immediately after the payment is processed." Sorry if I sound crass, but I would have preferred to donate for someone if I was going to have to wait for the gold anyhow.
Retired Moderator
Posts: 30,905
Joined: Jul 6 2007
Gold: 10,494.00
Trader: Trusted
Apr 5 2011 08:31am
It's not supposed to be immediately delivered.

http://forums.d2jsp.org/info.php?p=1

Quote
* Please note that your first purchase will not be instant. Your payment will need to be manually validated for your first purchase, but after that you will be able to buy FG instantly and automatically at any point in the future by using the Purchase Gold page.


It's clearly explained in the FAQ.
Member
Posts: 512
Joined: Mar 26 2010
Gold: 0.47
Apr 5 2011 12:12pm
No it's not explained in the FAQ link at the top of the page. Check the Forum Gold FAQ link and you will not find that quote on the page. Your link is not the common link used to reach the forum gold purchase page, your quote is only found after clicking through several links within the faq link atop the page. Clearly is not a good description of an explanation that you have to dig for. As I said before, had it been CLEARLY labeled I would still gladly have donated through the donate for me route, but I was mistaken after reading the actual purchase link into believing it was a quick delivery process. And if "It's not supposed to be immediately delivered." then saying that it is, should be the last thing anyone should ever see on the purchase selection page. Last, but not least, patronizing someone who is agitated and pointing out a legal faux pas that they fell victim to isn't a good idea.

FYI I'm not the first person to have this happen, and I won't be the last, but this needs to be rectified. The next person might not be so forgiving.
Member
Posts: 19,821
Joined: Mar 31 2009
Gold: 0.00
Apr 5 2011 12:17pm
Forum gold purchased from this link is delivered immediately after the payment is processed


you are waiting to be processed happen's to almost everyone's first purchase of FG.

This post was edited by MrWillyWonka on Apr 5 2011 12:18pm
Member
Posts: 512
Joined: Mar 26 2010
Gold: 0.47
Apr 5 2011 12:41pm
Quote (MrWillyWonka @ Apr 5 2011 11:17am)
Forum gold purchased from this link is delivered immediately after the payment is processed


you are waiting to be processed happen's to almost everyone's first purchase of FG.

oi, the payment is processed when the money is taken from the account, the money was taken from the account and still had to wait for manual verification because it was a first time purchase, THIS IS NOT PART OF PAYMENT PROCESSING. Is it really that difficult to understand? Why must it be a constant back and forth when this is something that needs to be fixed and is clearly beneficial to the customers and should be a simple "cover my ass" understanding.

This post was edited by ctdummy on Apr 5 2011 12:41pm
Go Back To Site Suggestions Archive Topic List
Closed New Topic New Poll