With this thread, my hopes are to shed some light onto the aspects of the Scammer Accusation (hereon out, referred to as S/A) section. We are going to walk through and discuss every aspect to the S/A section that is known to the public (I've been told there is much more to the S/A system than the public is aware of. It's to "secret" for it to be public)

Let's get started.

Here is the known steps in the process.

1. Create a new thread and provide the requested information (link to accused user's profile, screenshots, brief summary of the situation, etc)
2. Bump your thread once every 24 hours until a staff member takes action

Yes, this is all there is to it in the public eye.

Here is my wild guess on what they do that is so "secret".

They review it, make a thread about it in their private moderator section, discuss it a bit, and then let it die. This is pure opinion here, but it seems logical. Notice how 95% of the threads don't ever have a staff member respond to them?

Ok, let's continue to the suggestions I have about how to improve this system to be effective. Effective in my book is to punish the convicted scammers in a timely manner (aka 72 hours or less).

1. Clean up the useless threads in the S/A section. If you can't post a thread in the proper manner, don't post at all. It just makes it a headache for everyone.
Solution: Promote a handful of users to have the ability to delete threads in the S/A section ONLY. There is already a list of "Approved Helpers". That could be a good place to start. These people will delete threads that do not follow the proper format for posting an accusation. This will cleanup a ton of threads in the S/A section. (Yes, delete them, not just lock them. Locking them does no good, as it still takes a thread spot in the list)

2. S/A "Specialists". These people will be the ones to oversee the S/A section. My honest opinion to make it run as smoothly as possible, is to "promote" 7-10 users to handle this task. These "specialists" will be the reviewers of the accusations.

3. If the "specialists" find there is sufficient evidence, it will get passed on to a group of people (current moderators?) to do a quick review (shouldn't take long as the specialists already spent the time reviewing the information) of the accusation, and grant the scammer/locked tag (whether Njag needs to handle this or not, I don't know).

The 'Approved Helpers' will do as they do now and gather the information and put it into a nice uniform post to make it quicker and easier for the "specialists" to do their job.

This process shouldn't take longer than 72 hours, however, there are circumstances where it may take a bit longer.

One big thing that needs to happen is that there needs to be communication from the reviewing staff to the accuser. I looked through the S/A section briefly, and there are very few threads where a staff member has posted any sort of update. What good is a accusation thread if there isn't going to be any action taken or any updates? There isn't.

My "suggestions" are just some idea's off the top of my head. I understand they may need some tweaking and what not, but it is a starting point.

If we can improve the S/A section and eliminate the scammers as fast as possible, we can eliminate the multiple scams these guys do.

I am all for spending the time to try and help improve the system.

You will never eradicate scammers
Works fine as it is now, nn changes.

I'm trying to make suggestions to improve the system for the benefit of the community AND the mods. It's clear their are too many threads in the S/A section for the few moderators we have on this forum. The lack of unanswered threads explains this.

Your are correct, we will never eradicate the scammers. However, we can improve the system to cut back on the scamming that is going on.

The biggest thing that needs to be fixed is the time frame that things get done. Which is what my suggestions above can help fix. I'm open ears on this matter. No, I do not think my suggestion is the definite solution. But it's a start to improve the process.

Takes 6 months some times to get a mod to review your thread, meanwhile some one can spam and get to 100% and banned in half the time.
Sure does work fine.

This is my primary concern that I am trying to suggest fixes for. The time frame is the prime area that needs work.

Believe me, as long as there is enough proof added, they get solved preety fast
And ofc you can always pm your case to a mod if he/she is not showing up..

Here is one post I randomly clicked on on the first page, that is 3 days old. There is sufficient proof here to warrant action.
http://forums.d2jsp.org/topic.php?t=40512632&f=250

Another one with sufficient evidence warranting action (6 days old).
http://forums.d2jsp.org/topic.php?t=40450855&f=250

There are tons that have been sitting there for WEEKS with no update or anything.

Nothing's going to change as long as moderators aren't getting paid.
No one's going to follow a strict system and spend all their free time doing so.

People just need to stop being dumb and use mediators in their trades, otherwise there's no room for whining.