Looking for definitive answers as the current guidelines (Trading Rules / Site Rules) do not touch the question proposed.

If a user decides to offer a service for a game, are you allowed to complete that service utilizing a team? (i.e. I make the service thread, blandly mention a team, and do not list the individuals involved in possibly servicing your account)?

I've been seeing more and more of these type of services and leads to other questions.. If this is a valid service rule.. why? and if it is illegal, why are these threads not being closed/removed?

Hi Anthony,

There is nothing stopping a user receiving assistance while providing a service,

Some instance we see are help with rushes, clears, chaos/Baal runs… there’s nothing illegal about being helped providing a service. As long as the service is completed to it’s entirely as agreed before is perfectly legal.

Edit….Now it gets a little tricky when a service isn’t fully rendered, or if the other party felt like they were scammed, in which case the one offering the service bares responsibility and will have to work it out with the SA team to find a resolution.

This post was edited by Krawk on Jan 16 2023 05:03pm

Im not referencing helping a service, such as G Rushes in Diablo.

I am referencing a user utilizing an entire team to service an account (Runescape is my example) where multiple people will log into a singular account to service skills, or whatever the team was hired to do.

This, in my opinion as well as anyone familiar with the game, especially with recent updates, causes multiple IPs to be logged on the account. Also, this leaves responsibility from those offering services in the air. If an account is banned, stripped (scammed) or other nefarious acts happen, people can point fingers at one another and attempt to alleviate responsibility of the actions.

1) The service you are specifically referring to is again the ToS on RuneScape so you run the risk of your account being flagged due to the multiple IP. If this is a concern you shouldn’t be getting this particular service done
2) The finger pointing doesn’t matter, the responsibility comes down to the person OFFERING the service, the person who made the post offering the service and the person you agreed to do the service with. The SA team will work this out.
3) How do you know multiple people are logging in? There is little to no way a regular user can prove multiple log ins from multiple different IPS to a RuneScape account other than the help of RuneScape support.

When the service provider says "my team".

Services like this are fine to provide
As long as they are open with stating that it is a team providing the service, you know exactly what you are opting into when agreeing to the service

If such services are a problem to you, you do not need to utilize those users and the service they are providing

If any issues occurring during/after the service you can report in the s/a section just like you would with any individual user performing the service

Also, most of these users state rules as “we are not responsible for any wealth removed from the account during service” or “we are not responsible for any bans due to botting etc” when they easily can cover themselves up by saying it’s not them because it was “their team”

It seems this is something that sure when talking about other games makes sense… but in a game like his example(RuneScape) is far too difficult to keep track of and hold viable evidence to help anyone. And basically makes it a free way for someone to scam the victim with no repercussions.

It’s something that just started happening in the last 2 years. And more and more users from scythe are making jsp accounts.

So it is legal as long as they are "open", but what constitutes them being open?

Referencing the term "we" once in a while through their thread, or openly admitting that a team will be utilized to service the account?

There is a lot of grey area in this aspect.

It doesn’t matter if they state what they are and are not responsible for, if the other party felt like they were scammed then the SA team takes care of the issue and determines who is at fault and helps come to a resolution. This is a huge service provided by JSP that helps alleviate some concern for the party receiving the service. As stated above, if this isn’t something someone is comfortable with, they shouldn’t be getting the service at all.

Have faith in jsp and the SA team to resolve scams, don’t think people can “beat” the system and get away with scamming, I’ve seen Textbook catch some insanely clever scams that went by everyone’s head and as a result the user was locked or banned.

And for trades “ Be specific in your trades. List everything that is for sale, especially in packages, with as much detail as possible. Unlimited quantity sales are not allowed.”

This pertains to services as well, the one looking to be serviced should be trying to retrieve as much detail about the service needed before agreeing to it, as well as the provider providing very specific detail.

This post was edited by Krawk on Jan 16 2023 05:45pm