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Sep 4 2022 09:37am
guys, I tried reinstalling d2 because I got that shit 30 days log in error and now I don't have the install button on my client, I only have the buy button. I already opened a ticket but it takes forever for them to answer. Any ideas?

This post was edited by rauros1 on Sep 4 2022 09:38am
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Sep 4 2022 10:01am
restart your pc

restart your router

If doesn't work try:


Close open Blizzard programs.
Press Ctrl+Shift+Esc to open the Task Manager.
Click the Processes tab.
If agent.exe is running—or Blizzard Update Agent in Windows 10—select it and click End Process.
Navigate to the folder containing the cache directory:
Press Windows Key+R to open the Run dialogue.
Type %ProgramData% into the Run field and press Enter.
If a Blizzard Entertainment folder exists in the directory, right-click it and select Delete.
Restart the Battle.net desktop app and relaunch the game.


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Sep 4 2022 10:48am
Try logging out of your Battle.net client entirely and re-login, if that doesn’t work then reinstall the client entirely.
Member
Posts: 6,773
Joined: Mar 31 2019
Gold: 2,903.75
Sep 4 2022 12:02pm
Quote (Lvivz @ Sep 4 2022 07:01pm)
restart your pc

restart your router

If doesn't work try:


Close open Blizzard programs.
Press Ctrl+Shift+Esc to open the Task Manager.
Click the Processes tab.
If agent.exe is running—or Blizzard Update Agent in Windows 10—select it and click End Process.
Navigate to the folder containing the cache directory:
Press Windows Key+R to open the Run dialogue.
Type %ProgramData% into the Run field and press Enter.
If a Blizzard Entertainment folder exists in the directory, right-click it and select Delete.
Restart the Battle.net desktop app and relaunch the game.


Quote (Lionhearted @ Sep 4 2022 07:48pm)
Try logging out of your Battle.net client entirely and re-login, if that doesn’t work then reinstall the client entirely.


did all of those before posting:(. but those were before I tried reinstalling the game, now I can't even install the game because instead of the install button there's only the buy button
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Sep 4 2022 12:09pm
Quote (rauros1 @ Sep 5 2022 02:02am)
did all of those before posting:(. but those were before I tried reinstalling the game, now I can't even install the game because instead of the install button there's only the buy button


So you were able to install the client and not the game?

Login to your Blizzard account at the official webpage http://www.blizzard.com then go to your username on the top right corner and click on the drop down menu then head to "account settings", after click "games and subscriptions" on the menu on the left then check the status of your Diablo 2 Resurrected and see if it's "active".
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