Hi, I created this account this morning before remembering my old one. I need to do a recovery process but I can't because my email is used buly this account. What can I do. Also I know I can't have two account so what do I do with this one?

Please use this tool to recover your account https://forums.d2jsp.org/recovery.php

all account recovery forms are manually looked at by the Admins, if it got declined, you didn’t provide enough information.

Have you tried following this guide? https://forums.d2jsp.org/topic.php?t=85837681&f=34

Submit the form again with more information until you get your account back.

Are you trying to swap emails?

This post was edited by CrackerSJ on Feb 27 2022 10:10am

This is the error message I got on the page



The reason of my post here

https://forums.d2jsp.org/topic.php?t=91627067&f=34&p=600859333#p600859333

This post is essentially the same thing I believe.
Sounds like you need to remember your old email and try to recover it.
But the last post there explains it.

The only way to recover your account is via the recovery link I gave you below. You must provide more account information. Only the account owner can know. List all the e-mails that come to you mind that you have ever used, enter the orb's you have, amount of donation, paypal account, etc.

https://forums.d2jsp.org/recovery.php?c=1

This is not an automatic system. Each such notification is manually checked by the administrator.

There is no other way to recover your account. Only forum administrators have access to information such as payments or e-mail address for which the account was registered.

Hey Lemay,

All you have to do is provide a different contact email, an email that you have access to. If they approve the recovery form, a password change link will be sent to that contact email. Be sure to not use yahoo or hotmail as the contact link as those emails have difficulties receiving emails from jsp.

Hope this helps

I understand that part but anyway I will have to get rid of this email to comply with the policy of one account per person. So might as well get that part fixed first

Yup, so what you can do if you really want to use this particular email Is change the email on this account, once done you can use the recovery form with that same email to attempt to recover your old account. 2 step process here.

Also, you aren’t able to get rid of an account, the rule does state one account per person, extra accounts created will not be deleted so just let it be inactive. You can have as many email addresses as you like.

This post was edited by Krawk on Feb 27 2022 10:32am