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d2jsp Forums > d2jsp > General Help > Requesting Account Assistance From An Admin
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Member
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Dec 12 2025 08:25pm
So years ago i made an account for my kids to use, which they did.. I monitored it while they had interest in ladder slasher.

we recently underwent some HELL of a hack, that fried my kids computer, and almost took out mine. that being said.. i remembered my account log in info.. but not my kids.. it was all saved on their pc. which was wiped.

how can i get anything back? i obviously know the account name.. i do remember one of the 2 passwords (just cant remember what it was for?).. but not the other.. the email associated i have NFC what it was.. haha..


could i please have an admin message me to follow up with this and see if i can recover my kids account?
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Dec 12 2025 08:27pm
You would have to use the Account Recovery Tool found here; https://forums.d2jsp.org/recovery.php
Member
Posts: 3,855
Joined: Nov 26 2012
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Dec 12 2025 08:36pm
You would have to use the Account Recovery Tool found here; https://forums.d2jsp.org/recovery.php


for that i need to remember the email address associated wouldnt i?
Retired Moderator
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Dec 12 2025 08:52pm
You would have to use the Account Recovery Tool found here; https://forums.d2jsp.org/recovery.php


This is the only way.
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