d2jsp
Log InRegister
d2jsp Forums > d2jsp > General Help > Forgot Both Of My Pws
Closed New Topic
Member
Posts: 6,507
Joined: Aug 22 2006
Gold: 455.00
Sep 26 2025 06:11am
Topic, I was just logged in on my Smartphone, but cannot log in on my PC and can‘t send fg.
I just clicked on „Forgot my PW“, but there‘s still no Mail.

Can I find help here?

This post was edited by FCUltra on Sep 26 2025 06:12am
Member
Posts: 42,011
Joined: Aug 4 2014
Gold: 13.37
Sep 26 2025 08:44am
https://passwords.google.com/


Check your password here, then log in on your computer.
Member
Posts: 6,507
Joined: Aug 22 2006
Gold: 455.00
Sep 29 2025 02:38am
Nah, is empty - and I wrote over my Apple PW. 😮‍💨
Moderator
Posts: 43,500
Joined: Aug 21 2006
Gold: 4,523.68
Trader: Mediator
Sep 29 2025 03:02am
Hi man, if you follow this link, it'll lead you to our account recovery guide with a complete overview of your possibilties.

I'll support you in breaking the important parts down based on your individual situation.

Your account password
In your case you'll need to perform this recovery method, as you stated that you don't remember your password anymore. Doing so will prompt an e-mail to be sent to you, so you will need e-mail access.

Your gold password
Can you send forum gold over your phone or have you lost all access to sending forum gold (meaning: neither mobile nor on PC works for you)?
> If you can still send forum gold over your phone, try retrieving your password because it's auto-saved somewhere.
> If you can't remember your forum gold password and thus can't send any fg, you can click here and hit the button at the top "I forgot my gold password". This will send you a link to your e-mail with further instructions.

If none of that works and you as stated in your initial post really won't receive any e-mails, you'll need to do a full account recovery, which can be found here.
The first link that I've shared above can assist you in regards to how the account recovery form is filled out properly.
Member
Posts: 6,507
Joined: Aug 22 2006
Gold: 455.00
Sep 29 2025 04:59am
Ty!
I just started an Account-recovery with another e-mail address.
Received a Mail with that link on the new Mail address, the old one doesn‘t work anymore.

Maybe it‘s compromitted, so I‘ll wait for the next step.
Actually, I can write here with my phone, that‘s it.
Member
Posts: 14,502
Joined: Jun 15 2018
Gold: 52,117.66
Sep 29 2025 04:48pm
That's why it's a good idea to write important data on paper. Hope u get it all resolved
Member
Posts: 1,251
Joined: Oct 15 2023
Gold: 0.00
Sep 29 2025 05:51pm
Could it be, that you used another email back when you created your d2jsp account? I see your registration is from 2006. Perhaps you had another email 20 years ago.
Goodluck anyway, hope you figure it out.
Member
Posts: 68,995
Joined: Jan 14 2014
Gold: 16.66
Sep 30 2025 05:02am
Bro if you can access jsp via phone just go check the password manager on your phones browser and find out pw
Member
Posts: 6,507
Joined: Aug 22 2006
Gold: 455.00
Sep 30 2025 07:15am
Account recovery succesful, E-Mail and PWs changed. 😍

:locked:
Go Back To General Help Topic List
Closed New Topic