so the only thing i can think of is if you have the graphics too high and the game is "lagging" during the start up process, or memory problem?
i would suggest comparing the reqs of the game and your current setup and see if that is a issue or not. if that isnt a issue i suggest reinstalling the game, maybe got a faulty download on it.
Appreciate the reply. I actually set the graphics low so I am able to run 2 copies simultaneously without an issue, so I don't think memory is an issue.
Reinstalling is last resort, although I'm hoping it doesn't have to go there.