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d2jsp Forums > d2jsp > General Help > Fix Your Website Please.
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Member
Posts: 41
Joined: Feb 20 2023
Gold: 65.00
Jan 12 2025 07:52pm
I owe someone FG. They are waiting for their FG. I can not send it to them because your site tells me my gold password is wrong. When I try to request a password reset your site tells me I've been sent one already and to keep waiting for it.

I dont have time to keep waiting for an email and this person is waiting for their FG so can you just reset my gold password already please?

Dunno why your system is so convoluted, telling me the following:

"Your email request has already been sent. Please check your inbox and spam folder.

If you still have not received an email in a few hours, you can try an Account Recovery."

Just let users request another password reset. Why are you forcing email cooldowns on us?

When I try an account recovery I get this error message:

"You already have a pending email request sent to this email. Please check your inbox and spam folder.

If you still have not received an email in a few hours, retry your account recovery with a different contact email address."

So I can't do a password reset and can't do an account recovery? What the hell can I do then? Sit here and moan and complain?

I just want to give this person the FG I owe them and be done with this site.

This post was edited by PlanetBliss on Jan 12 2025 07:53pm
Member
Posts: 50,744
Joined: Mar 19 2007
Gold: 8,665.00
Jan 12 2025 08:52pm
Who do you owe 15fg to? I’ll send to them on your behalf.
Member
Posts: 41
Joined: Feb 20 2023
Gold: 65.00
Jan 12 2025 08:54pm
Who do you owe 15fg to? I’ll send to them on your behalf.


I owe AimAssist 15fg.
Member
Posts: 50,744
Joined: Mar 19 2007
Gold: 8,665.00
Jan 12 2025 09:06pm
I owe AimAssist 15fg.




Was for this

Member
Posts: 73,507
Joined: Aug 14 2007
Gold: 6,940.52
Jan 13 2025 06:15pm
Why are you forcing email cooldowns on us?

To answer this question -- all email providers scan emails and if they contain the exact same content over and over it gets flagged as spam
chances are your provider already blocked it cause it looks like spam so they don't deliver it to you
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