d2jsp
Log InRegister
d2jsp Forums > d2jsp > General Help > Hep Me Please
Add Reply New Topic
Member
Posts: 557
Joined: Nov 10 2024
Gold: 0.23
Dec 15 2024 01:40pm
Hi there I went to send some fg for a trade and it told me I needed a gold password so I clicked an auto fill and the auto fill didn’t save on my phone and now I’m screwed!! Please help I also cannot remember the email I used and have fg here I don’t know what to do tried a reset and no email is going to the contactable email i provide
Moderator
Posts: 43,511
Joined: Aug 21 2006
Gold: 9,523.68
Trader: Mediator
Dec 15 2024 03:17pm
Do you have the option to check the password that was automatically filled in? If you have an iPhone it should be in your password keychain.

If you have confirmed that the password isn't saved somewhere (usually it should be if it has been auto-filled) and you are sure that you don't remember the email of your account anymore, then you'll need to perform an account recovery, as our gold password recovery requires you to have access to your email.
Member
Posts: 557
Joined: Nov 10 2024
Gold: 0.23
Dec 15 2024 03:48pm
Quote (CoLLiNz @ Dec 15 2024 09:17pm)
Do you have the option to check the password that was automatically filled in? If you have an iPhone it should be in your password keychain.

If you have confirmed that the password isn't saved somewhere (usually it should be if it has been auto-filled) and you are sure that you don't remember the email of your account anymore, then you'll need to perform an account recovery, as our gold password recovery requires you to have access to your email.


Yeah I don’t know why it hasn’t saved…

I’ve tried to use that recovery now with two different contact emails and I’m getting no email
Member
Posts: 557
Joined: Nov 10 2024
Gold: 0.23
Dec 15 2024 05:19pm
Fixed this issue
Go Back To General Help Topic List
Add Reply New Topic