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d2jsp Forums > d2jsp > General Help > Was Logged Out, Weird
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Member
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Dec 5 2024 03:25am
So first of all I've been keeping my Chrome tabs for like 3 years, always restoring my last sessions, etc. - so it's been a while

Now, today I have already browsed the forums and didn't even shut down my laptop, yet suddenly I wasn't logged in when checking one of my tabs :huh: :blink:

I checked my phone (same wi-fi) and I was still logged in. What gives?

Another weird thing is number of those CLOUDFLARE checking for being a human:




Basically I'm posting if someone from the staff could check if all is good just in case. Better safe than sorry I guess.

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Dec 5 2024 03:32am
It may have been a browser update, cache or cookie clear on your behalf,

looks like you have access to your account though thus everything should be good.
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Dec 5 2024 03:55am
Quote (Lionhearted @ 5 Dec 2024 10:32)
It may have been a browser update, cache or cookie clear on your behalf,

looks like you have access to your account though thus everything should be good.


cool, ty for the reply!
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Dec 5 2024 11:49am
Quote (barteq88 @ Dec 5 2024 04:55am)
cool, ty for the reply!


I would just like to add that it never hurts to change your passwords on a regular basis and store them in a password manager. The logging out issue you've described is in all likelihood harmless due to a thousand different possibilities, but it never hurts to be overly cautious when it comes to account security.
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Dec 5 2024 09:13pm
Quote (Munky @ 5 Dec 2024 18:49)
I would just like to add that it never hurts to change your passwords on a regular basis and store them in a password manager. The logging out issue you've described is in all likelihood harmless due to a thousand different possibilities, but it never hurts to be overly cautious when it comes to account security.


Hmmm, I appreciate the security warning and would like to ask while we're at it - is it possible to add and verify your phone number, so if bad things should happen I could always get my account back using that extra lvl of security?
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Dec 5 2024 09:20pm
Quote (barteq88 @ Dec 5 2024 10:13pm)
Hmmm, I appreciate the security warning and would like to ask while we're at it - is it possible to add and verify your phone number, so if bad things should happen I could always get my account back using that extra lvl of security?


2FA will not currently be implemented unfortunately. As mentioned prior, use a password manager and use a secure complex password for both your password and gold password.
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Dec 6 2024 12:08am
Quote (barteq88 @ 6 Dec 2024 04:13)
Hmmm, I appreciate the security warning and would like to ask while we're at it - is it possible to add and verify your phone number, so if bad things should happen I could always get my account back using that extra lvl of security?


When recovering an account, our admins look for ways to confirm that it's actually you and not any random person because that would be bad for a multitude of obvious reasons, and one thing that supports this process is stating information that only you can know.

As a result and adding to what UEFI and Munky already said, it is an option to help support confirming that someone is the actual owner of their account if they have at some point in time purchased fg. In doing so, the respective user is essentially able to state who they are (as their personal information is included in this payment info; e.g PayPal or from their bank), when they purchased fg and exactly how much. And that's the kind of information that (usually) only the actual account owner can know.

Hope this helps!
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Dec 6 2024 07:35am
Quote (CoLLiNz @ 6 Dec 2024 07:08)
When recovering an account, our admins look for ways to confirm that it's actually you and not any random person because that would be bad for a multitude of obvious reasons, and one thing that supports this process is stating information that only you can know.

As a result and adding to what UEFI and Munky already said, it is an option to help support confirming that someone is the actual owner of their account if they have at some point in time purchased fg. In doing so, the respective user is essentially able to state who they are (as their personal information is included in this payment info; e.g PayPal or from their bank), when they purchased fg and exactly how much. And that's the kind of information that (usually) only the actual account owner can know.

Hope this helps!


it does!

also to the site owner, since you actually made me at least consider doing something I haven't done in my entire jsp "career"

guess I must be in that whole supportive spirit cuz of PoE2 EA today lol

Thanks! :D
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