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Member
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Aug 16 2024 11:11am
So September 2022 I had a bit too much fg and decided to upgrade my stars via the forum. One of my bundles was purchased but never added to my total amount for the stars.

After almost 2 years it’s still stuck on “Pending Echeck” instead of “Complete”.

Is there a way to cancel this sale of FG for a donation? If not, how to get the status to become “complete”?

Thanks for your help!
Member
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Aug 16 2024 12:05pm
I believe you’d have to use this form and select the gold purchase/donation option: https://forums.d2jsp.org/contact.php
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Aug 16 2024 12:19pm
Quote (MrSK @ 16 Aug 2024 13:05)
I believe you’d have to use this form and select the gold purchase/donation option: https://forums.d2jsp.org/contact.php


This is the best course of action.
Unfortunately, this is not a question the general population of JSP will be able to provide an answer for and will likely need to be addressed by one of the Admins.
Member
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Aug 16 2024 01:08pm
Quote (MrSK @ 16 Aug 2024 20:05)
I believe you’d have to use this form and select the gold purchase/donation option: https://forums.d2jsp.org/contact.php


Quote (bodierox @ 16 Aug 2024 20:19)
This is the best course of action.
Unfortunately, this is not a question the general population of JSP will be able to provide an answer for and will likely need to be addressed by one of the Admins.


Thanks for your reply. Ive filled out the form
Member
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Aug 16 2024 01:11pm
My guess is someone purchased with paypal and reversed the payment, leaving you stuck.
Member
Posts: 14,377
Joined: Sep 20 2007
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Aug 16 2024 01:35pm
Quote (mikacz @ 16 Aug 2024 21:11)
My guess is someone purchased with paypal and reversed the payment, leaving you stuck.


Yeah I guess so too. In that case I hope to get back my 1025fg, it would come in handy now lol.
Member
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Aug 16 2024 02:17pm
Quote (mikacz @ Aug 16 2024 03:11pm)
My guess is someone purchased with paypal and reversed the payment, leaving you stuck.


Probably the correct answer but shitty of the admins to not reverse the transaction or cancel it and give the fg back to the OP imo.
Member
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Aug 16 2024 02:42pm
Quote (straightedgerevenge @ Aug 16 2024 10:17pm)
Probably the correct answer but shitty of the admins to not reverse the transaction or cancel it and give the fg back to the OP imo.


Yeah, it's probably a glitch in the system. Might be the first time it happened and it has no idea how to process it. I'm amazed that OP waited 2 years to say something heh
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Aug 16 2024 02:50pm
Looks like this has now been resolved.

If you have any other questions don't hesitate to reach out.
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