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Member
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Joined: Jul 5 2024
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Jul 5 2024 09:33pm
Hi, i've tried a few times here and there to log in the old account but I cannot remember the password. There is no way to recover it with the form as it wont let me send it again as it says there is one pending and that would be from a long time ago

Maybe a moderator/mediator could review the informations to identify me via private messages?

This post was edited by TryingButNothingWorks on Jul 5 2024 09:47pm
Member
Posts: 40,446
Joined: Dec 5 2007
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Jul 5 2024 10:05pm
The only way to recover your account is via the recovery link I gave you below. You must provide many account information. Only the account owner can know. List all the e-mails that come to you mind that you have ever used, enter the orb's you have, amount of donation, paypal account, etc.
Provide any information regarding your account that you consider relevant and may assist you in recovering it.

https://forums.d2jsp.org/recovery.php?c=0

This is not an automatic system. Each such notification is manually checked by the administrator.

There is no other way to recover your account. Only forum administrators have access to information such as payments or e-mail address for which the account was registered.


Here you have guide to account recovery --> https://forums.d2jsp.org/topic.php?t=85837681&f=34
Member
Posts: 20
Joined: Jul 5 2024
Gold: 9.75
Jul 6 2024 07:09am
Not helpful at all because as i've stated they only allow one demand for account recovery and I am unable to send a new one for well over a year now. I guess I will not get any help at all?

It's an old account that was made using an hotmail email. That means I am also unable to make a new password for it

This post was edited by TryingButNothingWorks on Jul 6 2024 07:12am
Member
Posts: 8,593
Joined: Aug 15 2007
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Jul 6 2024 07:49am
You can use the Contact Tool found here; https://forums.d2jsp.org/contact.php

I had the same issue. It’s a Hotmail/jsp issue as emails won’t ever come. Use a new email for the contact and have old Hotmail as your information provided. I ended up using proton mail and within 30 mins I got the email.

Hope this helps
Member
Posts: 40,446
Joined: Dec 5 2007
Gold: 7,517.50
Warn: 10%
Jul 6 2024 09:12am
Quote (TryingButNothingWorks @ 6 Jul 2024 15:09)
Not helpful at all because as i've stated they only allow one demand for account recovery and I am unable to send a new one for well over a year now. I guess I will not get any help at all?

It's an old account that was made using an hotmail email. That means I am also unable to make a new password for it


Unfortunately, there is no other way to recover your account than the link I gave you. Trying to contact us via contact link or writing private messages to the staff will not help here
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