Is there a mod i can talk to about my account and explain a situation?

Hi , you can find a guide concerning how to do a proper account recovery right here: https://forums.d2jsp.org/topic.php?t=85837681.
The guide offers several options (such as logged in, logged out password reset or a gold password reset).

Here's a link to the recovery itself: https://forums.d2jsp.org/recovery.php?c=1, be sure to provide as detailed information as you can.