Hi guys,

Was hoping that someone could help here!

I’m 75% into an Offline Grail and suddenly after backing up my computer, everytime I leave a game (game starts and runs smoothly), the game freezes on the Black loading screen with the Diablo logo in the bottom right corner freezing but the lobby music still running in the background? From here i can only Force quit D2R and when i start it back up the progress isn’t saved… Super frustrating.

Any advise?

Did you do the extract the game files thing that Mr Lame-ah suggested for faster load times?

I would start by updating all of your drivers including gpu.

Start there, restart computer and test.

Have you try`ed to add the Diablo executable in firewall for Allow connection ?

And what windows you have? Win 10 update nr ? Win 11 update nr ?

What about uninstalling the game and reinstalling it to another location. Or mirror it to another location (drive if possible)

This post was edited by KraftDinn3r on Dec 19 2023 11:12am

I had freezes in game lasting several seconds(maybe my game would crash if my computer was low end, maybe it did crash but rarely so i don't recall), fixed by checking windows event viewer, and i've noticed at the time the game acted weirdly that there was some service i think lsass.exe that was being blocked by my firewall, unblocked that, and everything went smooth from then forward. Bnet is using some services to connect not just agent.exe or however it is called.
So, check event viewer or just reset your firewall entirely. Google if need further help with this.