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Member
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Joined: Nov 7 2023
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Trader: Scammer
Nov 7 2023 05:13pm
Good day
I am turning to you for advice. I won't be exact, but I've been using this platform in various games since about 2008.
I used my old "Gorangetan" account for years, I used a completely separate email for it, which I didn't normally go to and apparently it was canceled over the years because I no longer have access to it.
Is there any possibility of returning the account under my management to another email address?


I understand that it can be difficult to prove that I am the real former owner of that account, I can only prove it by saying in which games I was actively trading. And from which email I created this account.









I'm very sorry if my sentences are grammatically incorrect, but I don't have such knowledge of English and I use a translator for fast communication
Member
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Joined: Aug 15 2012
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Nov 7 2023 05:39pm
Unfortunately you need quite a bit of proof that it is you to be able to reclaim the account without the email.

Use the account recovery tool and add as much info as you can think of.

https://forums.d2jsp.org/contact.php

Big trades you did
FG you purchased (doesnt look like you did but stars can be hidden)
driver's license (not sure if this helps at all if you did not make a purchase from the site)
things only the account creator would know, like the email attached, current password/old passwords etc.

This post was edited by straightedgerevenge on Nov 7 2023 05:39pm
Retired Moderator
Posts: 6,668
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Nov 8 2023 01:10am
,

Post #2 is correct. The only way to recover your account is through the recovery tool.

I wanted to make sure you have the right link to access the stated tool: https://forums.d2jsp.org/recovery.php

Additionally, make sure to read the account recovery guide before attempting to use the tool: https://forums.d2jsp.org/topic.php?t=85837681&f=34

Do not use the contact link for account recoveries. If your request is approved, the email on your account will be switched to the address provided in the "What is a current working email address where you can be reached?" field.

Good luck!
Member
Posts: 31,445
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Nov 8 2023 07:20pm
Quote (Azmoghan @ Nov 7 2023 03:13pm)
Good day
I am turning to you for advice. I won't be exact, but I've been using this platform in various games since about 2008.
I used my old "Gorangetan" account for years, I used a completely separate email for it, which I didn't normally go to and apparently it was canceled over the years because I no longer have access to it.
Is there any possibility of returning the account under my management to another email address?


I understand that it can be difficult to prove that I am the real former owner of that account, I can only prove it by saying in which games I was actively trading. And from which email I created this account.









I'm very sorry if my sentences are grammatically incorrect, but I don't have such knowledge of English and I use a translator for fast communication


If the email you used was deleted due to inactivity, remake the email. then when you have the recovery email sent, it'll go to your "new" email and you should be able to recover.
Member
Posts: 8
Joined: Nov 7 2023
Gold: Locked
Trader: Scammer
Nov 10 2023 01:32am
Thanks for the advice, I tried to set up an email with the same name as I had, but the email is based on a French phone number, I can't do anything with it
It is strange that an email with a Czech domain is managed by a French person
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