He uses windows 10. His stock site no longer accepts Chrome and he had to switch to ME. When he installed it, it moved all of the contents of his download folder somewhere else and he can't find it them. It's empty now. He lived 6 hours away and isn't very computer savvy.

Anyone have any experience with Edge?

This post was edited by Effective on Sep 24 2023 11:42am

Could try restoring windows from a previous version, like a day before he switched things over.

Microsoft edge is built in the the windows operating system.

To change your downloads folder location in Microsoft Edge:

Open Microsoft Edge , then select Settings and more > Settings .

Select Downloads , and then, in the Location area, select Change.

In the dialog box, select a new location for your downloaded files.

Here you'll also find the option to have Microsoft Edge ask where to save each file before downloading.

This post was edited by UEFI on Sep 24 2023 07:23pm

It's not the download location he's worried about. ME moved all of his old downloads from the download folder that were there before using ME so they're gone.



I'll tell him to try this, thanks.

I also also just look under the ME download folder to see if it was just all moved over there. They shouldn't have been deleted.

If he can remember any of the file names he can try searching for one in the search bar and then see what the new file location is.

i would do that , prolly the best option

i'd just teamviewer him and fix everything for him. easier than communicating a bunch of jargon back n forth that might confuse him more

This post was edited by ChocolateCoveredGummyBears on Sep 25 2023 02:10pm

using Microsoft Edge can be a little tricky sometimes, but I believe you can overcome this problem if you become proficient with it. my suggestion is to google "help my father edging"