Hey all, was hoping that any computer savvy users might be able to help me out ..

I tried to download a ‘bad’ photoshop version through an external website and ended up waking up to:

My Visa fraud team contacting me about a purchase that tried to be made
Someone making a 1400$ purchase on my MasterCard

These 2 cards were the only cards I’ve used on my PC which leads me to think that I downloaded some type of virus.

I instantly factory reset my computer, and when I reset it I downloaded a recommended malware detection software and it shows I’m OK.


I changed most major passwords I had used on my computer….

Should I be worried about anything else? Is there any way it can still be lingering? I’ve heard some malware can not be detected by basic protection.

Lesson learned for sure.

Sorry if it’s the wrong spot to post…

This post was edited by Dunner on May 31 2023 02:43pm

Hi there Dunner,

If you’ve reimage your device + changed passwords to all your accounts then you’re fine.

Just be careful recovering backups, if that malware spread to other files, you recovering the backup can bring back that malware

E/ you are correct that there are tons of malware that are fully undetectable from 32 of the most common known anti viruses, just avoid installing anything you don’t need, check the file hash or link on virus total before and you’ll be ok. A reimage will clear everything up.

This post was edited by Krawk on May 31 2023 03:44pm

Okay, I’ll take a look at re-imaging. Not sure how that’s done.. I had to got I work so I just set up a factory reset and then downloaded mw bytes as recommended from someone else. It came back clean.
Luckily my computer is rather new… I don’t use it for much other than gaming/entertainment. So I don’t plan on backing anything up.

I think i got most of my passwords settled though.

Thanks!

Ah sorry for the confusion, reimage is the same as a factory reset so no worries you’re good to go there

I'm not a cybersecurity expert, but I can offer you some general advice on what you can do after experiencing a potential malware infection. It's good that you took immediate action by factory resetting your computer and changing your passwords. Here are a few additional steps you can consider:

Update your operating system: Make sure your computer's operating system, as well as all installed software, is up to date. This ensures you have the latest security patches that can help protect against known vulnerabilities.

Run a reputable antivirus and anti-malware scan: Although you mentioned you downloaded a recommended malware detection software and it shows that you're okay, it's still a good idea to run a thorough scan with reputable antivirus and anti-malware software. Some malware may evade detection by certain security tools, so using multiple scanners from trusted sources can provide an added layer of protection.

Enable two-factor authentication (2FA): Enable two-factor authentication wherever possible, especially for important accounts such as email, banking, and social media. This adds an extra layer of security by requiring a verification code in addition to your password when logging in.

Monitor your financial accounts: Keep a close eye on your bank and credit card statements for any unauthorized transactions. If you notice any suspicious activity, report it to your financial institution immediately.

Be cautious with email and attachments: Be vigilant when opening email attachments, especially if they come from unfamiliar or suspicious sources. Malware often spreads through email attachments, so exercise caution and use common sense.

Backup your data: Regularly back up your important files to an external hard drive, cloud storage, or another secure location. This ensures that even if your computer is compromised, you still have a copy of your important data.

Educate yourself: Stay informed about the latest cybersecurity threats and best practices. Learn how to identify phishing attempts, use strong and unique passwords, and practice safe browsing habits.

If you're concerned about the security of your computer or suspect any lingering malware, it's always a good idea to consult with a professional cybersecurity expert who can assess your specific situation and provide appropriate guidance.

This post was edited by Gr33dzie on May 31 2023 04:48pm

if you Factory resetted your computer it should be okay since it formats everything

but i would recommend a good antivirus they are not that expensive specially if we weigh it against our personal information and have it scan your entire pc

you can also if you have a windows 10 or 11 go to settings and reset pc and chose the option to wipe out all files on pc (if you are scared about lingering malware) but if you resetted your pc already and wiped out all the files there it should be gone

be sure to change all your passwords and add 2FA it's always a good safety measure

I did choose to wipe out all files.
I will look into re-booting windows through USB too
Thanks dommz

As mentioned about 2FA. Shot me a message on disco bud.
I have a few things I can tell you. Can’t tell here, cuz it’s not allowed. So I won’t. But I use NordPass - probably the best and cheapest and easiest solution for password management.

I will say, the knowledge that I have about pcs. (It’s very limited after I quit my IT education, due to lack of jobs - so my experience/knowledge is not what it used to be) With that being said, I download torrent every single day. Never been hacked or anything. I also only use “trusted” sites. Have I had virus before? Yes. Trojanhoeses? Yes. Worms? Yes. Keyloggers? Yes. Why? 110% because of I downloaded my torrents from non “trusted” sites. After I stopped that because the programs or games never worked how they should be. I’ve never had any problems with virus or never had an anti virus program. Don’t use tons and tons of money on virus protection.

Pm anyone that I know works with PC as they’re living. and (sorry fam for tagging if you don’t like it, lmk) - I’m sure they both will agree with me on that point. Windows defender is more than enough theses days

But again, shoot me a pm about the first - if it’s something that you wanna try or know more about. I haven’t seen anyone besides talking about 2FA or password manager for that matter.

Disc best way to get a hold of me Dunner. You know how to find me

Well Said Greedzie