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#1
May 23 2023 05:43am
I have a friend that has a user from back in 2012,
tho he do not have any posts,
he have the email still, but when he makes pass recovery, he do not get any emails,
is there any thing i can do for him ?
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#2
May 23 2023 05:45am
Hi,

He needs to use the recovery tool.

Account recovery guideline: https://forums.d2jsp.org/topic.php?t=85837681&f=34
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#3
May 23 2023 06:05am
Quote (OBUS @ 23 May 2023 13:45)
Hi,

He needs to use the recovery tool.

Account recovery guideline: https://forums.d2jsp.org/topic.php?t=85837681&f=34


Problem is it is saying " This account cannot be recovered."
even tho it has 0 posts, and hasnt been used.
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#4
May 23 2023 06:06am
Quote (Hu54m @ 23 May 2023 14:05)
Problem is it is saying " This account cannot be recovered."
even tho it has 0 posts, and hasnt been used.


Which is the account name?
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#5
May 23 2023 06:08am
Quote (OBUS @ 23 May 2023 14:06)
Which is the account name?


okan93
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#6
May 23 2023 06:26am
Quote (Hu54m @ 23 May 2023 14:08)
okan93


Even tho the account is not banned, I'm afraid it can't be recovered. The only way to recover accounts is through the recovery tool.
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#7
May 23 2023 06:31am
Quote (OBUS @ 23 May 2023 14:26)
Even tho the account is not banned, I'm afraid it can't be recovered. The only way to recover accounts is through the recovery tool.


allright, thank you.
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