Bonjour,

I try to recover my password for my gold, after several months without playing, I forgot everything. So I sent a reset request to my mailbox, but I did something wrong and it bugged. So I redid a request, but I no longer receive an email, I receive a message telling me that the email has already been sent. I don't know what to do, please help me!

The only way to recover your account password is via the recovery link I gave you below. You must provide many account information. Only the account owner can know. List all the e-mails that come to you mind that you have ever used, enter the orb's you have, amount of donation, paypal account, etc.
Provide any information regarding your account that you consider relevant and may assist you in recovering it.

https://forums.d2jsp.org/recovery.php?c=1

This is not an automatic system. Each such notification is manually checked by the administrator.

There is no other way to recover your account. Only forum administrators have access to information such as payments or e-mail address for which the account was registered.


Here you have guide to account recovery --> https://forums.d2jsp.org/topic.php?t=85837681&f=34

You have to do an entire account recover for a gold pin? I didn't know that O_O

I'm gonna set all my devices to remember the pin now just in case lol

If he does not remember the password and cannot change it, and the e-mail requesting a password change does not reach his mailbox, the only way to recover the password is the revovery link. If it passes the verifications correctly, it will receive an email with the option to assign new passwords. You can also use this link to assign a new email to your account if there is a problem with the old one.

Thanks for your help! i recovery my acc.

Topic close

Have fun !