Quote (LolBastard @ May 22 2013 11:04pm)

http://forums.d2jsp.org/topic.php?t=67441301&f=34

U got ur answer in that topic. U can't just do nothing here to help recovery ur brother account. Ur brother is only one who can recovery and get information about his account. I bet any admin will never answer u anything about ur brother account, so u probavly won't get any pm back from them.  Ur brother need to use contact or recovery account feature. He will get answer and explanation there.

Quote (Scaife @ May 22 2013 08:46pm)

I'm not an admin I can't make any decisions I'm just telling you what I know from when I made that guide. If you want more help try pming a Junior Moderator and they'll tell you what to do, unfortunately I don't know what you should do.

Quote (seifersan @ May 23 2013 07:41am)

i can provide copy of the email they sent him. it said with his information provided they were unable to recover the accout. however they didnt give him any instructions to further the process.



spoke with a jmod who told me they cant discuss anything about account recovery